Unit Secretary - Emergency Dept - Contingent - Wyandotte

Henry Ford Health System; Wyandotte (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Henry Ford Health System seeks a Unit Secretary for its Emergency Department. The role involves clerical support, patient interaction, and maintaining records, ensuring efficient operations. Candidates should have a high school diploma and preferably previous experience in healthcare settings. This is a contingent position with variable hours.

Benefits

Health plan options

Tuition assistance

Discounts to businesses

Qualifications

• Previous experience as a unit secretary preferred.
• One year in healthcare setting such as medical office, hospital, or laboratory.

Responsibilities

• Greet and assist patients, visitors, and staff.
• Manage patient records and data entry.
• Support communication during high-volume situations.

Skills

Communication

Organizational Skills

Clerical Skills

Education

High school diploma or G.E.D.

Job description

Unit Secretary - Emergency Dept - Contingent - Wyandotte

Job Title: Unit Secretary – Emergency Department

Department: Emergency Services

Shift: Contingent: Hours Vary – Rotating Shifts

General Summary:
The Unit Secretary supports the daily operations of the Emergency Department by performing essential clerical and reception duties. This role serves as a key point of communication between patients, families, and the healthcare team. Responsibilities include managing patient records, entering orders, coordinating communication, and assisting with unit organization—all while upholding the Henry Ford Health System Team Member Standards of Excellence.

Key Responsibilities:

Greet and assist patients, visitors, and staff in a courteous and professional manner.

Answer phones, route calls, and relay messages accurately and promptly.

Maintain and organize patient charts, including admissions, discharges, and transfers.

Enter orders and data into electronic health records and hospital systems.

Support communication and coordination during high-volume and emergency situations.

Maintain unit supplies and assist with scheduling and transport coordination.

Work closely with the clinical team to support efficient patient care.

EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or G.E.D. equivalent.
• Previous experience as a unit secretary preferred.
• One year in healthcare setting such as medical office, hospital or laboratory.

Additional Information

• Organization: Henry Ford Wyandotte Hospital
• Department: Emergency Med-WH
• Shift: Rotating
• Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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