Unit Secretary Case Management

Henry Ford Health; Detroit (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

Henry Ford Health is seeking a dedicated Unit Secretary Case Management for full-time days. The role involves assisting case managers with patient-related tasks and various clinical interventions in a supportive clinical environment. Candidates should possess strong communication and organizational skills, along with a high school diploma or equivalent. This position offers experience in a fast-paced healthcare setting, requiring engagement with patients and teams.

Qualifications

• Good verbal and written communication skills are necessary.
• Ability to multitask and develop trusting relationships.
• Must be flexible and able to perform tasks with little supervision.

Responsibilities

• Assist Case Managers with patient-related tasks and interventions.
• Provide assistance to patients and families in the Case Management
• Perform office-related tasks including updating resources.

Skills

Communication

Organization

Critical Thinking

Interpersonal Skills

Education

High School diploma or G.E.D. equivalent

Associates degree or equivalent healthcare experience

Job description

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FULL TIME DAYS

Assists the Case Managers with concrete patient-related tasks and various clinical interventions. He/she assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. He/she may also be asked to perform other office related tasks, e.g. assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

FULL TIME DAYS

Assists the Case Managers with concrete patient-related tasks and various clinical interventions. He/she assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. He/she may also be asked to perform other office related tasks, e.g. assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

Education/Experience Required

High School diploma or G.E.D. equivalent. Associates degree, preferred or equivalent healthcare experience. Good verbal and written communication skills. Ability to read, write and speak English. Good critical thinking and problems solving skills necessary. Good organizational skills. Ability to multitask. Good interpersonal skills, including ability to develop and maintain trusting relationships. Ability to conduct self in a professional manner. Ability to be flexible. Ability to complete all assigned tasks with little supervision. Ability to move freely about the facility in order to visit patients.

WORKING CONDITIONS: May work in a clinical environment with potential exposure to communicable disease. Position requires the ability to stand/walk for long periods of time.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: Inpatient Case Management
• Shift: Day Job
• Union Code: Not Applicable

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care, Insurance, and Wellness and Fitness Services

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