Unit Secretary Case Management

Davita Inc.; Detroit (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider in Detroit seeks a full-time Case Management Assistant to support Case Managers and aid patients and families requiring assistance. The role entails various office tasks and healthcare interventions in a clinical setting, providing an opportunity for impactful patient support. Ideal candidates will demonstrate strong communication skills, critical thinking, and the ability to maintain professional relationships.

Qualifications

• High school diploma or equivalent is required; associates degree preferred.
• Good verbal and written communication skills; ability to read, write, and speak English.
• Good organizational and problem-solving skills; ability to multitask.

Responsibilities

• Assists Case Managers with patient-related tasks and various clinical interventions.
• Helps patients and families requesting assistance; performs office-related tasks.
• May work in a clinical environment with exposure to communicable diseases.

Skills

Communication

Critical Thinking

Problem Solving

Organizational Skills

Interpersonal Skills

Education

High School diploma or G.E.D. equivalent

Associates degree (preferred)

Job description

FULL TIME DAYS

Assists the Case Managers with concrete patient-related tasks and various clinical interventions. He/she assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. He/she may also be asked to perform other office related tasks, e.g. assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

EDUCATION/EXPERIENCE REQUIRED:

High School diploma or G.E.D. equivalent. Associates degree, preferred or equivalent healthcare experience. Good verbal and written communication skills. Ability to read, write and speak English. Good critical thinking and problems solving skills necessary. Good organizational skills. Ability to multitask. Good interpersonal skills, including ability to develop and maintain trusting relationships. Ability to conduct self in a professional manner. Ability to be flexible. Ability to complete all assigned tasks with little supervision. Ability to move freely about the facility in order to visit patients.

WORKING CONDITIONS: May work in a clinical environment with potential exposure to communicable disease. Position requires the ability to stand/walk for long periods of time.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus


• Department: Inpatient Case Management


• Shift: Day Job


• Union Code: Not Applicable