Case Management Assistant

United States Courts; Del Rio (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Texas Western Federal Public Defender in Del Rio, TX, seeks a Case Management Assistant to support case intake, file management and data quality. You will open cases, docket events, classify records, and prepare essential reports for attorney teams in a professional, court-adjacent environment.

Ideal candidates bring a high school diploma, 3+ years in admin, strong organizational and data-entry skills, and excellent English communication. Spanish proficiency is a plus.

Qualifications

• High school diploma or equivalent.
• Three years of general administrative experience.
• Ability to work independently and with a team.
• Excellent oral and written communication and interpersonal skills.
• Strong organizational skills for managing case documents.
• Fluency in English; Spanish preferred but not required.

Responsibilities

• Open cases in the case management system and assign initial cases.
• Scan and docket initial opening events.
• Sort, classify and file case records upon opening and closing of a case file.
• Review data accuracy and timeliness in case records.
• Prepare reports ensuring accessibility and QA standards.
• Make corrections to case records to comply with procedures.
• Run daily, weekly or monthly reports.
• Assist attorneys with status questions and hearing details.
• Examine caseloads to ensure timely closing procedures.

Skills

Organizational skills

Data entry

Communication skills

Independent work

Interpersonal skills

English fluency

Education

High school diploma or equivalent

Tools

Case management system

Electronic filing systems

Microsoft Office

Job description

Court Name/Organization Texas Western Federal Public Defender

Overview of the Position The Federal Public Defender for the Western District of Texas is accepting applications for the position of Case Management Assistant, to be stationed in the Del Rio office.

The Case Management Assistant plays an integral role in the development and management of a client's case file. Related duties include:

Position Duties

• Open cases in case management system and process initial case assignments.
• Scan and docket initial opening events.
• Sort, classify and file case records upon opening and closing of a case file.
• Review, identify and research the accuracy, timeliness and quality of data entered into the case record.
• Prepare and analyze required reports to ensure that all case files and related information are accessible and adhere to quality assurance standards.
• Make corrections to case record to comply with local and national procedures.
• Run miscellaneous daily, weekly or monthly reports.
• Examine caseloads on a regular basis to ensure timely and accurate closing procedures are completed.
• Assist attorneys with questions regarding status of cases and dates and locations of hearings, as needed.

Qualifications

• High school diploma or equivalent.
• Three years of general experience in an administrative role, that demonstrates the ability to read and understand complex procedures and guidelines.
• Must be able to work independently, take initiative, and work in harmony with other team members while performing different roles.
• Must have positive attitude and present a professional demeanor and appearance, appropriate for a professional environment.
• Must have excellent oral and written communication and interpersonal skills.
• A high level of organizational skills to gather, maintain, and manage documents and information for assigned cases.
• The ideal candidate must possess excellent computer proficiency.
• Accurate data entry skills and proof-reading skills are essential.
• Ability to learn new software programs, work with electronic files and various applications.
• Must be fluent in English. Spanish proficiency is preferred but not required.
• A comprehensive knowledge of office clerical principles, practices, methods and techniques.
• Ability to write grammatically correct sentences and compose business correspondence.
• Must have the ability to exercise good judgment, in a mature and diplomatic manner.

Employee Benefits

• Retirement benefits under the Federal Employees Retirement System.
• Optional participation in Federal Employees Health Benefits (FEHB).
• Optional participation in Federal Employees Dental and Vision Insurance Program (FEDVIP).
• Optional participation in Federal Employees’ Group Life Insurance (FEGLI).
• Position is excepted service, without competitive civil service tenure.

The federal Judiciary is an Equal Employment Opportunity employer.