Case Management Specialist - Legal Support & Data Quality

Federal-Public-Defender,-Western-District-of-Texa; Del Rio (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

FEHB health insurance

FEDVIP dental/vision

FEGLI life insurance

Federal retirement benefits

Job summary

The Federal Public Defender for the Western District of Texas is seeking a Case Management Assistant to be stationed in the Del Rio office. The role involves opening and assigning cases, docketing opening events, and filing case records with strict quality controls.

You will review data accuracy, prepare required reports, and assist attorneys with scheduling questions. The position requires strong communication, organization, and computer skills in a professional federal environment.

Qualifications

• High school diploma or equivalent.
• 3 years of general administrative experience.
• Ability to work independently, take initiative, and collaborate with team.
• Professional demeanor and positive attitude in a formal environment.
• Excellent oral and written communication and interpersonal skills.
• Strong organizational skills for handling case files and documents.
• Proficient computer skills and accurate data entry.
• Ability to learn new software and work with electronic files and various applications.
• Fluent in English; Spanish preferred but not required.
• Knowledge of office clerical principles and procedures.
• Ability to write grammatically correct sentences and business correspondence.
• Good judgment in a mature, diplomatic manner.

Responsibilities

• Open cases in the case management system and assign initial work.
• Scan and docket initial opening events.
• Sort, classify, and file case records on opening/closing.
• Review data accuracy in case records for timeliness and quality.
• Prepare reports to ensure accessibility and QA standards.
• Make corrections to case records to comply with procedures.
• Run daily, weekly, or monthly reports.
• Monitor caseloads to ensure timely closing procedures.
• Assist attorneys with case status questions, hearing dates, and locations.

Skills

Communication skills

Organizational skills

Data entry

Computer proficiency

Independent worker

English fluency

Education

High school diploma

Tools

Case management software

Electronic filing systems

Job description

The Federal Public Defender for the Western District of Texas is seeking a Case Management Assistant to be stationed in the Del Rio office. The role involves opening and assigning cases, docketing opening events, and filing case records with strict quality controls.

You will review data accuracy, prepare required reports, and assist attorneys with scheduling questions. The position requires strong communication, organization, and computer skills in a professional federal environment.