Case Management Assistant

MaineHealth Accountable Care Organization; Biddeford (ME); On-site; USD 43,000 - 52,000; Full time

Job summary

MaineHealth is seeking a Case Management Assistant in Biddeford, ME for a full-time, day-shift role in Behavioral Health. The position supports coordinating and recording information to assist in resource management for patients within our care teams.

Preferred qualifications include an Associate’s degree and about two years of healthcare experience, with a preference for exposure to community resources or insurance processes. Comprehensive benefits apply.

Qualifications

• The job requires at least an associate degree and preferred healthcare experience.
• Experience with community resources or insurance companies is preferred.

Responsibilities

• The Case Management Assistant coordinates, oversees, records and transmits information to support patient resource management.

Skills

Healthcare experience

Community resources

Insurance knowledge

Education

Associate’s degree

Job description

Location: Biddeford, ME
Facility: MaineHealth Behavioral Health
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 83877
Date Posted: Sep 14, 2026

Clerical/Administrative Support
Req #: 83877

Summary:
The Case Management Assistant role assists to coordinate, oversee, record and transmit information necessary to support the resource management of patients.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Associate’s Degree preferred.
• License/Certifications: N/A
• Experience: Two years of experience in a healthcare setting preferred. Experience with community resources or insurance companies preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

• paid parental leave
• flexible work options
• student loan assistance
• professional development opportunities
• well-being resources

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch as skills, relevant experience, education, certifications,and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $43,014.40to $52,208.00per year.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

• comprehensive benefits
• recognition programs
• career growth opportunities
• shift differentials or other incentives

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected].

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.