Patient Service Specialist

MaineHealth Accountable Care Organization; Portland (ME); On-site; USD 28,000 - 34,000; Full time

Job summary

MaineHealth Behavioral Health in Portland, ME is seeking a Patient Service Specialist to coordinate patient scheduling and referrals while supporting the practice's administrative and patient service needs.

The role requires a high school diploma or GED, at least six months of medical office experience, and proficient computer skills. This full-time position offers competitive benefits and the opportunity to grow within a caring health system.

Qualifications

• High school diploma or GED preferred.
• Six months of medical office experience required.
• Proficient computer skills requested.

Responsibilities

• Ensure patient scheduling and referrals are fulfilled.
• Assist with general administrative and patient service tasks.
• Collaborate with care teams to support clinic operations.

Skills

Six months medical office experience

Proficient computer skills

Education

High school diploma or GED

Job description

Location: Portland, ME
Facility: MaineHealth Behavioral Health
Schedule: Full Time
Job Category: Clerical/Administrative Support
Req # 92676
Date Posted: Sep 10, 2026

Clerical/Administrative Support
Req # 92676

Summary:
The Patient Service Specialist role ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service needs of the practice.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Six months of medical office experience required.
• Additional Skills/Requirements Required: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communication platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

Description

MaineHealth Behavioral Health

Clerical/Administrative Support
Req # 92676

Summary:
The Patient Service Specialist role ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service needs of the practice.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Six months of medical office experience required.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [emailprotected]

Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communication platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communication platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.