Case Coordinator, Work Ready – Hybrid Social Services

JEVS Human Services; Philadelphia (Philadelphia County); Hybrid; USD 43,000 - 53,000; Full time

Benefits offered by this job

401(k) with company match

Tuition assistance

Health, Dental, and Vision coverage

Paid vacation and sick leave

10-12 paid holidays per year

Pre-tax commuter benefits

Continuing education opportunities

Dress-down Fridays

Employee referral bonus

Mileage and travel reimbursement

Job summary

JEVS Human Services in Philadelphia is seeking a Case Coordinator for the Work Ready program. The role supports DPW recipients with intensive case management both in home and on-site, linking clients to services and guiding them through counseling and planning.

Responsibilities include documenting contacts, maintaining confidential records, and coordinating with the Employment Team to schedule workshops and job searches to meet participation goals.

Qualifications

• Bachelor’s degree preferred or minimum 3 years of human service/case management experience.
• Proficient in MS Office applications (Word and Excel).
• Ability to problem solve and collaborate with a variety of customers in Welfare to Work Industry.

Responsibilities

• Provide in home and on site intensive case management support to a caseload of DPW recipients.
• Match and link clients with services; make initial calls and orient clients to agencies for counseling and treatment.
• Document all client contacts and maintain accurate case records.
• Maintain confidentiality of all client information across electronic and physical records.
• Develop and utilize Service Plans as the primary case management tool for each participant.
• Provide regular individual counseling to address barriers and support goal achievement.
• Schedule clients for workshops, job search, and community service to meet Work Participation Rate targets.

Skills

Case management

MS Office

Client communication

Team collaboration

Education

Bachelor’s degree preferred

Tools

MS Word

MS Excel

Job description

JEVS Human Services in Philadelphia is seeking a Case Coordinator for the Work Ready program. The role supports DPW recipients with intensive case management both in home and on-site, linking clients to services and guiding them through counseling and planning.

Responsibilities include documenting contacts, maintaining confidential records, and coordinating with the Employment Team to schedule workshops and job searches to meet participation goals.