Case Coordinator

Kisling, Nestico & Redick, LLC (KNR); Fairlawn (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Kisling, Nestico & Redick, LLC (KNR) seeks a Case Coordinator to manage the day-to-day operations of new cases. You will input data into our case management system, locate police reports, and create client files for attorney and paralegal teams. This role requires precise data handling and strong communication.

You will scan and attach documents, edit materials, and interact with investigators and medical offices. A high-volume phone environment and accurate typing are essential.

Qualifications

• Proven ability to coordinate multiple tasks and calendars.
• Proficient in MS Outlook, Word and Excel for document handling and communication.
• Strong written and verbal English grammar and communication skills.
• Ability to work well under pressure and exercise good judgment.
• Excellent attention to detail and multitasking ability.

Responsibilities

• Collect list of new cases and input data into case management software within established procedures and turnaround times.
• Locate and review police reports for accurate information.
• Create client files and distribute to Attorney/Paralegal team.
• Scan and attach documents to client files in case management software.
• Edit documents, scan and fax as required.
• Add providers from spreadsheets into case management software.
• Interact with firm investigators and doctors’ offices.
• Answer phones in a high-volume call center.
• Maintain regular, punctual attendance.
• Other duties as assigned.

Skills

Coordination

MS Office

Communication skills

Under pressure

Attention to detail

Education

High School Diploma

Case management experience

Typing 45 WPM

Law firm experience preferred

Tools

Case management software

Job description

Description

Position Summary

The Case Coordinator is responsible for the day-to-day operations of new cases. This person reports directly to the Intake Manager and acts under his or her direction.

Essential Duties/Responsibilities:

• Collect list of new cases opened and input data into case management software following established procedures and turnaround time
• Locate and review police reports for accurate information
• Create client files and distribute to appropriate Attorney/Paralegal team
• Scan and attach documents to client file in case management software
• Edit documents, scan and fax
• Add providers from spreadsheet into case management software
• Interact with firm investigators and doctors’ offices
• Answer phones in a high-volume call center
• Regular, consistent, punctual attendance
• Other duties as assigned

Requirements

Required Skills / Abilities:

• Coordination skill to operate office phone, headphones, printers and calculators. Use of computers and related software applications.
• Highly proficient in MS Outlook, Word and Excel.
• High command of English grammar, usage, punctuation, and spelling. Exceptional communication skills
• Ability to work well under pressure and to exercise good judgment
• Strong attention to detail, organized and able to multitask and prioritize workload

Education and Experience:

• High School Diploma preferred
• High volume phone, call center and/or law firm experience is preferred
• Must type no less than 45 WPM
• Prior case management experience preferred

This is a Full-time in-office position Monday - Friday

Kisling, Nestico & Redick is an Equal Opportunity Employer