Case Coordination Specialist – Legal & Medical Admin

IMS Legal Strategies; Belchertown (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K match

Flexible PTO

Health benefits

Dental and vision

HSA

Career development

Job summary

IMS Legal Strategies in Belchertown, MA, is seeking a Case Coordinator to provide dependable administrative support across Case Management and Operations. The role requires attention to detail, flexibility, and ownership of high-quality work.

You will schedule appointments, manage records, coordinate transportation, and assist colleagues on special projects, contributing to efficient office operations in a legal-tech environment.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 2+ years of administrative office experience, preferably in medical, insurance, or legal settings.
• Proficiency in English and mathematics; experience with Microsoft Office and Salesforce preferred.

Responsibilities

• Provide administrative support across Case Management and Operations.
• Schedule appointments and obtain medical records.
• Maintain accurate electronic and paper files and correspondence.
• Coordinate patient transportation and manage documentation for team members.
• Support special company projects and improve office efficiency.

Skills

Attention to detail

Learning agility

Professional communication

Organization

Prioritization

Decision making

Software skills

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Salesforce

Job description

IMS Legal Strategies in Belchertown, MA, is seeking a Case Coordinator to provide dependable administrative support across Case Management and Operations. The role requires attention to detail, flexibility, and ownership of high-quality work.

You will schedule appointments, manage records, coordinate transportation, and assist colleagues on special projects, contributing to efficient office operations in a legal-tech environment.