Case Aide: Intake & Community Support Advocate

County of McLeod; Perez Mobile Home Park (MN); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Paid holidays, sick leave, andVacation

Regular work hours 8:00 AM - 4:30 PM

Job summary

County of McLeod in Minnesota is hiring for a full-time clerical/social services support role. You will perform intake, case file reviews, referrals, and coordination with various HHS units, while handling administrative tasks and data entry.

The position requires handling confidential information and interacting with clients. The role emphasizes accurate documentation, data privacy awareness, and the ability to work with community resources.

Qualifications

• Three (3) years of successful clerical experience and/or experience working with the public, or the
• Or two (2) years of successful clerical experience in a social service/human services agency;
• Or two (2) years of experience as a community service aide or similar experience in a private non-profit agency or other public agency;
• Or two (2) years of study at an accredited two (2) or four (4) year college/university or similar institution, with emphasis in the behavioral sciences (at least 23 quarter credits or 16 semester credits)

Responsibilities

• Review case records for completion of required agency forms (case file reviews)
• Complete, manage and update approval option providers/process.
• Complete intake daily as assigned, take MnCHOICES referrals and other intake calls, explain intake process to Provide data privacy form and inform clients of the right to appeal and of other rights as needed.
• Make appropriate referrals to the other HHS units and/or other community
• Contact community resources as needed and
• Perform clerical/technical functions as assigned and related to social services team.
• Perform statistical operations relevant to social service program
• Assist the team in processing purchase of service contracts, SSIS services agreements and voucher and MMIS entry.
• Compose correspondence and construct reports as
• Assist social workers/case managers with administrative activities related to waiver case management services.

Skills

Interviews/ Intake

Human behavior understanding

Agency programs knowledge

Communication skills

Organize and prioritize

Numeracy/basic math

Job description

County of McLeod in Minnesota is hiring for a full-time clerical/social services support role. You will perform intake, case file reviews, referrals, and coordination with various HHS units, while handling administrative tasks and data entry.

The position requires handling confidential information and interacting with clients. The role emphasizes accurate documentation, data privacy awareness, and the ability to work with community resources.