CASE AIDE-ADULT PROTECTION

McLeod County; Glencoe, Northern (MN, KY); Hybrid; USD 2,846,000 - 4,269,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid holidays

Job summary

McLeod County is seeking a Case Aide to provide paraprofessional social services under the supervision of social workers and a social service supervisor. The role focuses on APS intake support, documentation, and coordinating services for Vulnerable Adults.

Work hours are Monday–Friday, 8:00 AM–4:30 PM, full-time with a comprehensive benefits package including medical, dental, and life insurance. Prior clerical or social services experience is valued, with opportunities for training and

Qualifications

• Three years clerical experience and/or experience working with the public.
• Or two years of clerical experience in a social service/human services agency.
• Or two years of experience as a community service aide or similar in a nonprofit or public agency.
• Or two years of study at an accredited college/university with emphasis in behavioral sciences (23 quarter credits or 16 semester credits)

Responsibilities

• Complete documentation and follow-up to APS screenings.
• Manage SSIS records for APS Intake and Maltreatment workgroups.
• Coordinate supportive services for Vulnerable Adults with APS Social Workers.
• Assist with documentation as requested by APS Social Workers.
• Schedule, remind and set agendas for MCAP meetings in consultation with APS Social Workers.
• Assist in managing other APS and Assessor team related work.
• Complete required training and/or other job-related training opportunities.
• Perform other duties as required.

Skills

Interviewing techniques

Public relations

Organizational skills

Detail oriented

Teamwork

Education

Behavioral sciences coursework (23 quarter credits / 16 semester credits)

Tools

SSIS

Job description

The Case Aide performs a variety of tasks related to the rendering of appropriate paraprofessional social services and related work as assigned. Work is performed under the day-to-day direction of social workers and oversight of a social service supervisor.

Supplemental:

• The 2026 salary range for this position is $20.66 to $30.99 per hour depending on experience.
  • Relevant previous experience will be taken into consideration.
  • Our organization values pay equity, and hiring at the maximum of the range is not typical.
• This full-time position includes a comprehensive benefits package, which includes:
  • Medical, dental, and life insurance
  • Paid holidays, sick leave, and vacation
• Regular work hours are Monday through Friday, 8:00 AM to 4:30 PM

Essential Functions/Responsibilities

Duties listed are normal for this position. These are not to be construed as exclusive or all- inclusive. Other duties may be required and assigned.

Position Duties

• Complete documentation and other activities in follow-up to Adult Protection Services (APS) screenings.
• Manage SSIS records related to all APS Intake and Maltreatment workgroups
• Work closely with APS Social Workers to assist with coordinating supportive services for Vulnerable Adults
• Assist with documentation as requested by APS Social Workers
• Manage, in consultation with APS Social Workers, the scheduling, reminders and agendas for McLeod County Adult Protection Team (MCAP) meetings
• Assist in managing other work related to the APS and Assessor teams
• Complete training as required and/or other job-related training opportunities
• Perform other duties as required

Non-Essential Functions

• Perform job related duties as assigned or apparent.

Knowledge, Skills, Abilities

• Knowledge of interviewing techniques and skills in conducting interviews/intake
• Knowledge of human behavior and ability to relate to individuals in an appropriate manner.
• Knowledge of agency programs, operations, policies, and procedures
• Knowledge of available community
• Knowledge of basic mathematics
• Ability to organize and prioritize
• Ability to process detailed information accurately and rapidly.
• Ability to use sound judgment in decision-making, use functional reasoning/apply rational judgment.
• Ability to establish and maintain effective working relationships and work successfully in a team.
• Ability to establish and maintain accurate and systematic
• Ability to communicate effectively and good public relations

Minimum Qualifications

Education and Experience

• Three (3) years of successful clerical experience and/or experience working with the public, or the
• Or two (2) years of successful clerical experience in a social service/human services agency;
• Or two (2) years of experience as a community service aide or similar experience in a private non- profit agency or other public agency;
• Or two (2) years of study at an accredited two (2) or four (4) year college/university or similar institution, with emphasis in the behavioral sciences (at least 23 quarter credits or 16 semester credits)

Required Certifications/Licenses

• Valid Minnesota driver’s license with proof of

Relationships

• Regular interaction with County

Working Conditions

• Work is performed primarily in a standard office
• Work may involve contacts with emotionally disturbed or hostile

Physical Requirements Of This Position

• Desk work involving use of a computer, telephone, and other
• Communicate effectively with County staff, and
• Ability to read screens and
• Office work may include reaching for documents, grasping documents, standing, walking, and repetitive motions.
• Lift and carry files and material weighing up to 25

Equipment Required to Perform This Job

• Computers
• Telephones
• Standard office equipment

Additional Notes

• All positions at McLeod County are subject to a background check. This may include, but is not limited to, the following checks: criminal history, credit, driver’s license, pre-employment physical assessment, pre-employment drug and alcohol screening and psychological testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.