Case Aide - Adult Mental Health

Crow Wing County; Brainerd (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Crow Wing County is seeking a compassionate Case Aide to join our Adult Mental Health team in Minnesota. This role provides direct support to adults by helping assess client needs, coordinate resources, and carry out service plans to improve well-being and independence.

Under the direction of a Social Worker, the Case Aide builds positive relationships, monitors progress, documents services, and connects individuals with community resources and services.

Qualifications

• High school diploma or equivalent required.
• Experience in case work, assessment, intervention and planning is preferred.
• Strong written and verbal communication skills required.

Responsibilities

• Conduct client assessments and respond to service requests with appropriate actions.
• Execute service plans to address short- and long-term client needs and evaluate outcomes.
• Manage active caseload with counseling, advocacy, coordination and assessment.
• Maintain case records including releases, data, plans, goals, outcomes and referrals.
• Ensure compliance with agency financial parameters and proper documentation.

Skills

Case management

Counseling

Advocacy

Communication

Documentation

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

Crow Wing County is seeking a compassionate and dependable Case Aide to join our Adult Mental Health team. This position provides direct support to adults by helping assess client needs, coordinate resources, and carry out service plans designed to improve client well-being and independence. Working under the direction of a Social Worker, the Case Aide builds positive relationships with clients, monitors progress, documents services, and helps connect individuals with community resources and services. This is a rewarding opportunity for someone who enjoys helping others, working as part of a team, and making a meaningful difference in the lives of individuals and families in our community.

• Conduct client assessments as assigned, responding to reported incidents and client service requests with appropriate actions including interviews and site visits, consultations with other agencies and resources ensuring appropriate intervention is taken to address client service needs and protect client welfare.
• Execute client service plans based on assessment findings to address short term and long term client service needs, including specific recommendations relating to internal and external resources, service outcomes, evaluation schedules, ongoing assessment and plan revisions to effectively address client needs, maximize client functioning and protect client welfare.
• Manage active case load, providing counseling, advocacy, service coordination and assessment, achieving service plan objectives and initiating modifications as necessary to achieve stated outcomes, address client needs, maximize client functioning and protect client welfare.
• Maintain case records including and not limited to client releases, economic, historical and demographic data, assessment results, service plans, goals and outcomes expected, reassessment results, outcomes achieved, referrals and resources prescribed, financial data and disposition of the case in compliance with agency specifications to ensure the accurate and timely recording, retention and retrieval of case files.
• Ensure compliance with agency and program financial parameters, completing required documentation to account for service costs and maximize reimbursement in accordance with program requirements to maximize the recapture of revenue associated with programs and services provided.
• Consult and collaborate with internal staff and external representatives including family members to resolve issues, identify program and/or service opportunities, respond to inquiries and effectively serve the interests of individual clients or client populations.
• Provide case consultation to peers as assigned and as required to effectively address service delivery and respond to internal questions and training opportunities that arise in a timely and effective manner.
• Comply with all regulations relating to client confidentiality, closely guarding the privacy of client records and information to assure full compliance with MN data Practices, HIPAA and all other regulations regarding client confidentiality.
• Uphold the expectations of professional conduct and operating policies of the agency.
• Perform all other related duties as assigned in a professional and effective manner.

• High school diploma or equivalent
• Three or more years of work experience of a similar nature and scope of responsibility or equivalent knowledge gained from experience and/or education.
• Valid state issued driver's license.
• Knowledge of Microsoft Word, Outlook and ability to learn other computer programs specifically utilized in Community Services.

• Experience in a public welfare/human service agency or in a private non-profit or other public agency.
• Skills to perform case work, assessment, intervention and treatment sufficient to develop, implement and deliver social service programs for clients and their families.
• Knowledge of the client population and corresponding service delivery systems and community resources associated with the specific field or programs assigned.
• Knowledge of local, state and federal laws and regulations relating to health and social services sufficient to understand the impact on the client and service delivery parameters.
• Ability to foster and maintain effective working relationships with staff, clients, agencies and community groups.
• Ability to communicate effectively orally and in writing, provide testimony and present to groups and/or individuals.