Case Aide, Family Services & Outreach

Lutheran-Services-Florid; Winter Haven (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Telehealth

EAP

Life insurance

Paid holidays

PTO

403(b) retirement plan

Job summary

Lutheran Services Florida (LSF) is seeking a Case Aide to support case management services for program participants. The role involves maintaining organized intake records, assisting with eligibility determinations, and coordinating client transportation as needed.

The position requires a High School diploma or GED, clerical proficiency, and strong communication skills to work with diverse populations. A flexible schedule and extended hours may be required.

Qualifications

• High school diploma or GED required.
• Experience with clients and diverse populations preferred.
• Clerical, typing and computer proficiency required.
• Ability to work independently with minimal supervision.

Responsibilities

• Determines eligibility by requesting official documents and proof of program eligibility.
• Enrolls clients into the program’s intake system and maintains accurate records.
• Uploads DHS eligibility documents to CMS and WEB-RSDS systems.
• Creates client intake case files with required documents and maintains records.
• Coordinates transportation for clients to program appointments as needed.
• Assist with monthly reports and monitoring activities.

Skills

Clerical

Communication

Discretion

Independence

Reliability

Education

High School Diploma or GED

Job description

Lutheran Services Florida (LSF) is seeking a Case Aide to support case management services for program participants. The role involves maintaining organized intake records, assisting with eligibility determinations, and coordinating client transportation as needed.

The position requires a High School diploma or GED, clerical proficiency, and strong communication skills to work with diverse populations. A flexible schedule and extended hours may be required.