On-Site Administrative Assistant - Child Welfare & Case Management

Lutheran Services Florida, Inc.; Crestview (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Telehealth

Employee Assistance Program (EAP)

Employer paid life insurance

13 paid holidays + 1 floating holiday

Generous PTO

403(b) retirement plan with employer 3

Job summary

Lutheran Services Florida (LSF) is seeking an Administrative Assistant I to support a busy Case Management Office in Crestview, Florida. This full-time, in-person role requires organizing client files, handling communications, and maintaining documentation in a fast-paced environment.

The ideal candidate will have a high school diploma or GED, strong computer skills (Word/Excel), and the ability to type 45 wpm. Occasional support in Shalimar or Milton may be required.

Qualifications

• High school diploma or GED required.
• Proficiency with Windows applications (Word/Excel) and typing 45 wpm.
• Experience in maintaining filing systems and general office procedures.

Responsibilities

• Organize and maintain accurate documentation for CMO program client files and related documents.
• Provide administrative support for CMO program including drafting correspondence, copying, scanning, faxing, mailing and filing.
• Answer phone calls promptly; record and forward messages or assist in referrals when appropriate.
• Monitor and track program documents within the program service area.
• Prepare and maintain program mailing lists in the database system.
• Prepare, organize and close client file folders for clients.
• Participate in Case Plan Conference by editing drafts per guidance of legal and case management staff.
• Attend In-Service training, staff meetings and required trainings.
• Maintain storage and work areas.

Skills

Typing 45 wpm

Microsoft Word

Microsoft Excel

Filing systems

General office procedures

Education

High school diploma or GED

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Lutheran Services Florida (LSF) is seeking an Administrative Assistant I to support a busy Case Management Office in Crestview, Florida. This full-time, in-person role requires organizing client files, handling communications, and maintaining documentation in a fast-paced environment.

The ideal candidate will have a high school diploma or GED, strong computer skills (Word/Excel), and the ability to type 45 wpm. Occasional support in Shalimar or Milton may be required.