Case Aide

Lutheran Social Service of Minnesota; East Gate Mobile Home Park (MN); On-site; USD 21,000 - 28,000; Part time

Job summary

Lutheran Social Service of Minnesota is seeking a Case Aide to support case management for families experiencing homelessness. You will link clients to community resources, provide crisis intervention, and help develop goals for stability and self-sufficiency.

Responsibilities include assisting with documentation, accompanying residents to view housing, and supporting funding reports and site visits. A valid driver’s license is required.

Qualifications

• Minimum of two years' experience in providing direct or indirect social services.
• Experience with homeless or low-income households is desired.
• Valid driver's license, acceptable driving record and a Motor Vehicle Check.
• Ability to communicate effectively with participants and professionals from diverse backgrounds.
• Ability to work independently and collaboratively with staff.

Responsibilities

• Assist case management personnel to provide case management services to families who are experiencing homelessness.
• Provide linkage to community resources and crisis intervention support for program participants.
• Accompany residents to view apartments and assist with needs assessment and information sharing.
• Maintain client files, records, reports and case notes; assist with funding reports and site visits.

Skills

Case management

Communication skills

Flexibility

Teamwork

Time management

Job description

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

This is a part-time position up to 30 hours per week.

As a Case Aide you will assist case management personnel to provide case management services to families who are experiencing homelessness. In this role you will provide support and resources for crisis intervention and counseling services to program participants and help them to develop goals focused on improving stability and self-sufficiency. You will answer client questions, provide linkage to appropriate community resources and advocacy, accompany residents to view apartments and provide information and other resources to client families regarding housekeeping, care of property, parenting issues and needs assessment. You will help case management services staff conduct follow up services to clients who have 'graduated' from LSS housing programs and maintain client files, records, reports and case notes. You will also assist with funding reports, grant writing and site visits.

Job Requirements:

• A minimum of two years' experience in providing direct or indirect social services.
• Training and/or experience working with homeless or low-income households is desired.
• A valid driver's license, acceptable driving record and a Motor Vehicle Check.
• Flexibility and time management skills.
• Ability to communicate effectively, positively and professionally with participants, providers, family members and others, often from very diverse backgrounds.
• Ability to work well independently, with excellent skills in teamwork and collaboration.
• Ability to perform non-traditional tasks while meeting participant needs.
• Knowledge of counseling theory and techniques, chemical dependency treatment, physical or sexual abuse treatment.
• Knowledge of the Harm Reduction/Housing First model and commitment to that model.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.