Case Aide

Lutheran Social Service of MN; North Branch (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Lutheran Social Service of Minnesota is seeking a Case Aide to support case management services for families experiencing homelessness in North Branch, Minnesota. You will help provide crisis intervention resources, assist with goal setting for stability, and connect participants with community services and housing options.

Responsibilities include maintaining client records and supporting staff with reporting, funding activities, and site visits, contributing to an Alive Workplace that values

Qualifications

• Minimum two years of direct or indirect social services.
• Experience with homeless or low-income households desired.
• Valid driver’s license with acceptable driving record and Motor Vehicle Check.
• Ability to communicate effectively, positively and professionally with participants, providers and others.
• Knowledge of counseling theory and techniques and Harm Reduction/Housing First model is a plus.

Responsibilities

• Assist case management staff to provide services to families experiencing homelessness.
• Provide crisis intervention resources and counseling support to participants.
• Accompany residents to view apartments and navigate housing options.
• Maintain client files, records and case notes.
• Assist with funding reports, grant writing and site visits.

Skills

Communication

Teamwork

Time management

Flexibility

Cultural sensitivity

Job description

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

As a Case Aide you will assist case management personnel to provide case management services to families who are experiencing homelessness. In this role you will provide support and resources for crisis intervention and counseling services to program participants and help them to develop goals focused on improving stability and self - sufficiency. You will answer client questions, provide linkage to appropriate community resources and advocacy, accompany residents to view apartments and provide information and other resources to client families regarding housekeeping, care of property, parenting issues and needs assessment. You will help case management services staff conduct follow up services to clients who have ‘graduated’ from LSS housing programs and maintain client files, records, reports and case notes. You will also assist with funding reports, grant writing and site visits.

Job Requirements:

• A minimum of two years’ experience in providing direct or indirect social services.
• Training and/or experience working with homeless or low-income households is desired.
• A valid driver's license, acceptable driving record and a Motor Vehicle Check.
• Flexibilty and time management skills.
• Ability to communicate effectively, positively and professionally with participants, providers, family members and others, often from very diverse backgrounds.
• Ability to work well independently, with excellent skills in teamwork and collaboration.
• Ability to perform non-traditional tasks while meeting participant needs.
• Knowledge of counseling theory and techniques, chemical dependency treatment, physical or sexual abuse treatment.
• Knowledge of the Harm Reduction/Housing First model and commitment to that model.

This position is in North Branch, Minnesota!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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