Carwash General Manager & Guest Experience Leader

Rocket Carwash; Omaha (NE); On-site; USD 60,000 - 65,000; Full time

Job summary

Rocket Carwash is seeking a General Manager to lead guest experience and foster a high-energy, safety‑mocused culture at a busy Omaha location. You will own staffing, coaching, and day‑to‑day operations, while driving KPI performance and delivering outstanding service to every guest.

As the face of the brand in your community, you’ll mentor teams, uphold standards, manage budgets, and partner with leadership to sustain rapid growth across the nationwide footprint.

Qualifications

• 2-4 years of supervisory experience.
• Valid driver’s license required.
• Able to work 40-50 hours weekly, including weekends.
• Proficiency with Microsoft Office (Word, Excel, Teams).
• Experience with labor management and scheduling optimizations.
• Strong leadership and communication skills.

Responsibilities

• Lead guest experience, coaching staff to deliver exceptional service.
• Manage staffing, training, and performance reviews.
• Oversee operations including equipment, inventory, safety, and facilities.
• Monitor site KPIs and drive improvements to achieve goals.
• Coordinate scheduling and ensure schedule coverage.

Skills

Leadership

Supervisory Experience

Customer Service

People Development

Operations Management

Scheduling

Budgeting

MS Office

Tools

MS Office

Job description

Rocket Carwash is seeking a General Manager to lead guest experience and foster a high-energy, safety‑mocused culture at a busy Omaha location. You will own staffing, coaching, and day‑to‑day operations, while driving KPI performance and delivering outstanding service to every guest.

As the face of the brand in your community, you’ll mentor teams, uphold standards, manage budgets, and partner with leadership to sustain rapid growth across the nationwide footprint.