Assistant Manager - Lead Guest Experience & Operations

Rocket Carwash; Lincoln (NE); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-Term Disability

Life Insurance

Critical Illness Insurance

401(k) with 4% match

PTO accrued annually

Job summary

Rocket Carwash in Lincoln, NE is hiring an Assistant Manager to lead daily operations and develop a high-energy team. You will mentor staff, drive guest satisfaction, and help achieve sales goals while ensuring smooth, safe site operation.

The role requires 1–2 years of supervisory experience, strong leadership, and the ability to foster a customer-focused culture across the team. Competitive benefits accompany full-time hours.

Qualifications

• 1–2 years of experience in a supervisory role.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and related software.
• Strong leadership, communication, and team development skills.
• Ability to lead a team and deliver exceptional customer service.
• Willingness to work 40–50 hours per week including weekends.

Responsibilities

• Lead guest experience and coach team members to deliver consistent service.
• Support the General Manager, manage staffing, onboarding, and scheduling.
• Monitor site KPIs and ensure safety, cleanliness, and efficiency.
• Oversee opening/closing procedures and cash/security controls.
• Address customer concerns and promote brand loyalty.

Skills

Leadership

Customer service

Communication

Supervisory experience

Team building

Multitasking

Tools

Microsoft Office

Job description

Rocket Carwash in Lincoln, NE is hiring an Assistant Manager to lead daily operations and develop a high-energy team. You will mentor staff, drive guest satisfaction, and help achieve sales goals while ensuring smooth, safe site operation.

The role requires 1–2 years of supervisory experience, strong leadership, and the ability to foster a customer-focused culture across the team. Competitive benefits accompany full-time hours.