Assistant Manager - Guest Experience Leader

Rocket Carwash; Omaha (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) with 4% match

Paid time off (PTO)

Job summary

Rocket Carwash is hiring an Assistant Manager in a fast-paced, growth-minded environment. You will lead guest experience initiatives, coach a team, and ensure efficient daily operations across the site.

In this role, you will manage staffing, training, safety, and performance metrics while maintaining professional standards and customer focus. The position offers full-time hours, weekend availability, and opportunities for career advancement.

Qualifications

• 1–2 years of experience in a supervisory role.
• Valid driver’s license.
• 40–50 hours per week, including weekends, with a varying schedule.

Responsibilities

• Uphold the Rocket Guest Service Expectation Model to drive an exceptional guest experience.
• Coach and mentor team members to ensure consistent guest experiences.
• Oversee site operations including equipment, inventory, and site cleanliness.
• Monitor KPIs and staff scheduling; provide daily coaching and feedback.
• Lead opening/closing procedures and ensure cash and security controls.

Skills

Leadership

Customer Service

Team Building

Communication

Tools

Microsoft Office

Job description

Rocket Carwash is hiring an Assistant Manager in a fast-paced, growth-minded environment. You will lead guest experience initiatives, coach a team, and ensure efficient daily operations across the site.

In this role, you will manage staffing, training, safety, and performance metrics while maintaining professional standards and customer focus. The position offers full-time hours, weekend availability, and opportunities for career advancement.