Sales Lead - Member Growth & Guest Experience

Rocket Carwash; Des Moines (IA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Sales bonuses

Job summary

Rocket Carwash is seeking a Sales Lead to drive membership sales and deliver exceptional guest experiences at our Des Moines location. You will train teammates, handle cash procedures, and maintain a welcoming, energetic environment that reflects the brand’s standards.

Responsibilities include educating customers on wash plans, hitting daily targets, and resolving complex interactions while keeping safety and quality at the forefront of operations.

Qualifications

• 1+ year of sales experience.
• Excellent communication and interpersonal skills.
• Ability to work in a dynamic, fast-paced environment.
• Be a team player who can motivate others.

Responsibilities

• Uphold the Guest Service model and greet customers warmly.
• Educate members on wash plans and check in on their experience.
• Assist customers on the lot and ensure a smooth visit.
• Strive to meet sales targets and promote memberships.
• Train and mentor new sales team members.

Skills

Sales experience

Customer service

Communication

Team orientation

Job description

Rocket Carwash is seeking a Sales Lead to drive membership sales and deliver exceptional guest experiences at our Des Moines location. You will train teammates, handle cash procedures, and maintain a welcoming, energetic environment that reflects the brand’s standards.

Responsibilities include educating customers on wash plans, hitting daily targets, and resolving complex interactions while keeping safety and quality at the forefront of operations.