Carts & Customer Experience Champion

IKEA Gruppe; Costa Mesa (CA); On-site; Confidential; Part time

Benefits offered by this job

Paid time off

WiselyPay

Parental leave

KinderCare discount

Retirement plan

Co-worker discount

Meal deal

Referral bonus

Pet insurance

Education assistance

Learning programs

Safety shoes

Telehealth

Dental insurance

Medical plan

Inclusive environment

Job summary

IKEA Costa Mesa is seeking a Retail Carts Co-worker to help create an enjoyable shopping experience. You will load/unload carts, stock tools, and assist customers while maintaining a clean loading zone.

This permanent part-time role offers 12–20 hours per week with night/weekend shifts, at $19.50 per hour. Benefits and a supportive team environment accompany opportunities to grow within the IKEA culture.

Qualifications

• Experience in retail or customer service preferred.
• Ability to stand, walk and lift up to 50 lbs.
• Comfort with outdoor work 50% of the time.

Responsibilities

• Load and unload carts and keep the loading zone clean.
• Stock and maintain shopping tools (carts, bags, maps, etc.).
• Fill tools at closing and ensure displays are safe.
• Address customer needs and resolve issues, escalating when needed.
• Support in FSHO, Exchanges & Returns, Click & Collect as needed.
• Provide a positive customer experience during order handoff.

Skills

Customer service

Multichannel retail

Team collaboration

Job description

IKEA Costa Mesa is seeking a Retail Carts Co-worker to help create an enjoyable shopping experience. You will load/unload carts, stock tools, and assist customers while maintaining a clean loading zone.

This permanent part-time role offers 12–20 hours per week with night/weekend shifts, at $19.50 per hour. Benefits and a supportive team environment accompany opportunities to grow within the IKEA culture.