Carts & Customer Experience Champion

IKEA Gruppe

Costa Mesa (CA)

On-site

Confidential

Part time

6 days ago
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Benefits offered by this job

Paid time off
WiselyPay
Parental leave
KinderCare discount
Retirement plan
Co-worker discount
Meal deal
Referral bonus
Pet insurance
Education assistance
Learning programs
Safety shoes
Telehealth
Dental insurance
Medical plan
Inclusive environment

Job summary

IKEA Costa Mesa is seeking a Retail Carts Co-worker to help create an enjoyable shopping experience. You will load/unload carts, stock tools, and assist customers while maintaining a clean loading zone.

This permanent part-time role offers 12–20 hours per week with night/weekend shifts, at $19.50 per hour. Benefits and a supportive team environment accompany opportunities to grow within the IKEA culture.

Qualifications

  • Experience in retail or customer service preferred.
  • Ability to stand, walk and lift up to 50 lbs.
  • Comfort with outdoor work 50% of the time.

Responsibilities

  • Load and unload carts and keep the loading zone clean.
  • Stock and maintain shopping tools (carts, bags, maps, etc.).
  • Fill tools at closing and ensure displays are safe.
  • Address customer needs and resolve issues, escalating when needed.
  • Support in FSHO, Exchanges & Returns, Click & Collect as needed.
  • Provide a positive customer experience during order handoff.

Skills

Customer service
Multichannel retail
Team collaboration

Job description

IKEA Costa Mesa is seeking a Retail Carts Co-worker to help create an enjoyable shopping experience. You will load/unload carts, stock tools, and assist customers while maintaining a clean loading zone.

This permanent part-time role offers 12–20 hours per week with night/weekend shifts, at $19.50 per hour. Benefits and a supportive team environment accompany opportunities to grow within the IKEA culture.

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