Part-Time Retail Carts Co-worker

IKEA USA; Costa Mesa, Northern (CA, KY); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

PTO & holidays

Early wage access

Parental leave

Tuition discount

Retirement & bonus

Co-worker discount

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth

Dental & vision

Medical & Rx

Inclusive environment

Job summary

IKEA USA in Costa Mesa, CA is seeking a part-time Retail Carts Co-worker to help create an enjoyable shopping experience. You will load/unload carts, stock and maintain shopping tools, and ensure safety and readiness during opening and closing.

The role involves supporting in returns, Click & Collect, and other customer service areas with a friendly, inclusive team culture. Lifting up to 50 lbs and outdoor work about 50% of the time; evenings and weekends required.

Qualifications

• Physical Demands: Lifting up to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time.

Responsibilities

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, escape matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Job description

IKEA USA in Costa Mesa, CA is seeking a part-time Retail Carts Co-worker to help create an enjoyable shopping experience. You will load/unload carts, stock and maintain shopping tools, and ensure safety and readiness during opening and closing.

The role involves supporting in returns, Click & Collect, and other customer service areas with a friendly, inclusive team culture. Lifting up to 50 lbs and outdoor work about 50% of the time; evenings and weekends required.