Carts Attendant

IKEA; Emeryville (CA); On-site; USD 22,616 - 32,211; Part time

Benefits offered by this job

Generous paid time off

Paid parental leave

Education assistance

Pet insurance program

Job summary

A leading retail company is looking for a Carts Attendant in Emeryville, California. In this part-time role, you will provide customer service by assisting with cart loading and unloading, maintaining shopping tools, and supporting other service areas. Candidates must be able to lift up to 50lbs and have flexible availability. Benefits include paid time off, tuition discounts, and health plans.

Qualifications

• Ability to lift up to 50lbs.
• Open availability from Monday to Sunday between 9:00AM to 10:00PM.

Responsibilities

• Provide friendly loading/unloading services.
• Maintain shopping tools throughout the store.
• Address customer needs and resolve issues.

Skills

Customer service

Physical stamina

Attention to detail

Job description

Join to apply for the Carts Attendant role at IKEA

WHAT YOU'LL BE DOING DAY TO DAY

Overview

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will provide loading/unloading services, maintain shopping tools, assist customers, and support in other service areas as needed. You will contribute to a culture that embraces diversity and a positive customer experience.

Responsibilities

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, and escalate matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in FSHO, provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Qualifications

Physical Demands: Lifting up to 50lbs and walking frequently.

Working Conditions: Outdoor 50% of the time.

Job Details

JOB TYPE – Permanent, Part-time
BENEFITS ELIGIBLE? Yes
HOURS – 12-20 hours per week. Must have completely open working availability from Mondays, Fridays, Saturdays & Sundays between the hours of 9:00AM to 10:00PM.
Starting rate/salary: 19.90 USD

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (Must work minimum of 20 hours per week)
• A fun and inclusive work environment!

Seniorities and Roles

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Customer Service
• Industries: Retail

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