Cart Loader & Pro Customer Support Specialist

Lowe's; Town of Highland (NY); On-site; USD 22,000 - 23,000; Full time

Job summary

Lowe's in New York is seeking a Loader to support Pro and Garden Center loading, order fulfillment, and in-store customer service.

You will assist customers with locating and loading merchandise, operate store equipment safely, and help maintain stock accuracy and a clean work environment while delivering smart, responsive service to shoppers. This role emphasizes safety training, loading techniques, and collaboration with department supervisors to prep orders for pickup.

Qualifications

• At least 6 months experience using a computer.
• 6 months experience with retail tech such as smartphones and tablets.
• Ability to obtain required sales licensure as may be required by law.

Responsibilities

• Assist customers with locating, selecting, carrying, and loading merchandise.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Operate store equipment safely and effectively to move, stage, and load merchandise.
• Maintain in-stock conditions by restocking and replenishing merchandise as needed.
• Ensure orders are loaded accurately while maintaining product quality and safety standards.

Job description

Lowe's in New York is seeking a Loader to support Pro and Garden Center loading, order fulfillment, and in-store customer service.

You will assist customers with locating and loading merchandise, operate store equipment safely, and help maintain stock accuracy and a clean work environment while delivering smart, responsive service to shoppers. This role emphasizes safety training, loading techniques, and collaboration with department supervisors to prep orders for pickup.