Pro & Garden Loader - Loading & Customer Service

Lowe's; Santee (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Employee discounts

Education assistance

Job summary

Lowe’s is seeking a Loader/Stock Associate to support customer service, order fulfillment, and loading in the store. You'll help customers locate and load merchandise, assist with Pro and Garden Center orders, and participate in safe loading practices.

Responsibilities include maintaining stock, operating store equipment, and ensuring safety and cleanliness in the store and parking areas. Training and benefits are available for eligible associates.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service through Lowe’s customer service policies, procedures, and programs
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
• Supports checkout, fulfillment, and customer assistance needs throughout the store
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed
• Supports large order fulfillment while maintaining product quality and accuracy
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection
• Operates store equipment as needed depending on one specific role and department
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers
• Follows all Lowe’s safety policies and procedures, including proper use of power equipment, spotters and safety devices
• Performs additional duties as assigned
• The following are additional responsibilities for the Loader role specific to Pro: Serves as a visible extension of the Pro Desk...
• The following are additional responsibilities for the Loader role specific to the Garden Center: Assists customers and associates with loading products and completing orders...

Job description

Lowe’s is seeking a Loader/Stock Associate to support customer service, order fulfillment, and loading in the store. You'll help customers locate and load merchandise, assist with Pro and Garden Center orders, and participate in safe loading practices.

Responsibilities include maintaining stock, operating store equipment, and ensuring safety and cleanliness in the store and parking areas. Training and benefits are available for eligible associates.