Cart Concierge & Customer Care (Part-Time)

Ingka External; Burbank (CA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

WiselyPay

Parental leave

Tuition discount

Retirement plans

Co-worker discount

Meal deal

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth

Dental and vision

Medical and Rx

Inclusive work environment

Job summary

IKEA in Burbank, CA is seeking an hourly associate to support store operations including loading/unloading, shopping tool management, returns, and Click & Collect. You will help customers with a friendly handoff, keep tools stocked, and ensure safety and cleanliness in the loading zone.

This role is part-time, permanent, with evening and weekend shifts, 12–19 hours per week, and a starting pay rate of $19.50 per hour.

Qualifications

• Physical Demands: Lifting up to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time.

Responsibilities

• Provide friendly loading and unloading services while keeping the loading zone clean.
• Stock and maintain shopping tools and supplies throughout the store.
• Assist customers, resolve issues, and escalate to a manager when needed.
• Support in FSHO, Exchanges & Returns, and Click & Collect as required.
• Create a positive IKEA experience by upholding a diverse and inclusive culture.
• Ensure safety and report any IT or safety issues promptly.

Job description

IKEA in Burbank, CA is seeking an hourly associate to support store operations including loading/unloading, shopping tool management, returns, and Click & Collect. You will help customers with a friendly handoff, keep tools stocked, and ensure safety and cleanliness in the loading zone.

This role is part-time, permanent, with evening and weekend shifts, 12–19 hours per week, and a starting pay rate of $19.50 per hour.