Retail Cashier and Customer Service

IKEA; Burbank (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the retail industry, IKEA, seeks to hire a Retail Cashier and Customer Service representative in Burbank. The role focuses on ensuring a positive customer experience, handling sales, and providing service during checkouts. Applicants should have customer service experience and a high school diploma. This part-time position offers flexible scheduling and various employee benefits.

Benefits

Generous paid time off, holiday and sick time

WiselyPay – get earned wages up to two days early

Paid parental leave (up to 16 weeks)

Education assistance and learning programs

Dental and vision plans

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery and IKEA Family card.

Skills

Sales experience

Customer service experience

Education

High School Diploma or equivalent

Job description

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WHY WE WILL LOVE YOU
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY
• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provides an efficient and accurate checkout experience in various areas of the store
• Offers additional products and services such as home delivery, credit card, and IKEA Family card
• Resolves customer concerns independently to meet their unique needs and expectations
• Provides friendly, safe, and efficient car loading and unloading services

TOGETHER AS A TEAM
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!


At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

JOB TYPE – Permanent, Part-time, Hourly Associate
HOURS - From 12-19 hours per week (HL1) // Limited Benefits
SHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance.

The hourly pay rate for this role is $19.15/hr.

The anticipated posting closing date is on or around 6/3/25.

QUALIFICATIONS
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY

* Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
* Provides an efficient and accurate checkout experience in various areas of the store
* Offers additional products and services such as home delivery, credit card, and IKEA Family card
* Resolves customer concerns independently to meet their unique needs and expectations
* Provides friendly, safe, and efficient car loading and unloading services

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  Retail

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