Carside Server: Fast and Friendly Takeout

Applebee's Neighborhood Grill + Bar; Battle Creek (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a Carside Server to greet guests and take orders, delivering food and beverages to cars or in the dining room. Follow Applebee’s Basic Service Steps and Carside Service Standards to ensure guest satisfaction.

You will upsell menu items, maintain a clean workspace, and work a flexible schedule including evenings and weekends while delivering friendly, prompt service.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment while multi-tasking.
• Good attitude toward teamwork.
• Strong work ethic with initiative.
• Ability to communicate with guests verbally in person or over the phone.
• Flexible schedule, including evenings and weekends.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders either in person on via phone and input them correctly in the POS.
• Delivers food and beverages to guests either in their vehicle or in the dining room.
• Pre bus table, re-stock and re-set working area and sweep to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable experience.
• Check all carside to go orders for accuracy and proper packaging and labels.

Skills

Excellent customer service

Multi-tasking

Teamwork

Strong work ethic

Verbal communication

Flexible schedule

Legal age to serve alcohol

Job description

Applebee's Neighborhood Grill + Bar is seeking a Carside Server to greet guests and take orders, delivering food and beverages to cars or in the dining room. Follow Applebee’s Basic Service Steps and Carside Service Standards to ensure guest satisfaction.

You will upsell menu items, maintain a clean workspace, and work a flexible schedule including evenings and weekends while delivering friendly, prompt service.