Carryout Supervisor: Lead Fast-Paced Food Service

Buddy's Pizza; Bloomfield Hills (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Buddy's Pizza is seeking a Carryout Supervisor to oversee the daily carryout operations in a retail environment. You will lead carryout associates, ensure orders are accurate and timely, and collaborate with store management to optimize workflows.

Responsibilities include training, monitoring quality, handling customer concerns, and scheduling staff to meet demand, while maintaining safety and health standards across the operation.

Qualifications

• High school diploma or equivalent.
• Experience in a supervisory or leadership role, preferably in retail or food service.
• Strong customer service skills and problem-solving abilities.

Responsibilities

• Supervise and coordinate carryout associates to ensure efficient and accurate order fulfillment.
• Train new employees on carryout procedures, safety protocols, and customer service standards.
• Monitor daily operations to maintain quality control and adherence to policies.
• Address and resolve customer concerns or complaints promptly and professionally.
• Collaborate with store management and other departments to streamline carryout processes.
• Manage scheduling and attendance to ensure adequate staffing levels during peak and off-peak hours.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Ensure compliance with health and safety regulations in all carryout activities.

Skills

Leadership

Customer service

Inventory management

Order processing

Scheduling

Training

Communication

Problem-solving

Education

High school diploma

Tools

POS systems

Inventory software

Job description

Buddy's Pizza is seeking a Carryout Supervisor to oversee the daily carryout operations in a retail environment. You will lead carryout associates, ensure orders are accurate and timely, and collaborate with store management to optimize workflows.

Responsibilities include training, monitoring quality, handling customer concerns, and scheduling staff to meet demand, while maintaining safety and health standards across the operation.