Carryout Supervisor: Lead Fast-Paced Customer Service

ADP, Inc.; Bloomfield Hills (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Buddy’s Detroit-Style Pizza in Bloomfield Hills, MI is seeking a Carryout Supervisor to oversee daily carryout operations, ensure accurate and timely order fulfillment, and lead a team of carryout associates. You will train new staff, monitor performance, coordinate with store management, manage scheduling, and uphold health and safety standards to deliver a great customer experience.

The role requires strong customer service, prior supervision in retail or food service, and flexibility to work

Qualifications

• High school diploma or equivalent is required.
• Experience supervising or leading a team in retail or food service preferred.
• Strong customer service and conflict-resolution skills essential.
• Basic inventory and order-processing knowledge is expected.

Responsibilities

• Supervise carryout associates to ensure accurate order fulfillment.
• Train new staff on procedures, safety, and customer service.
• Monitor daily operations for quality and policy adherence.
• Address customer concerns professionally and promptly.
• Coordinate with store management to streamline carryout processes.
• Manage scheduling to ensure adequate staffing during peak times.
• Conduct performance evaluations and provide feedback.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Leadership

Inventory management

POS familiarity

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Buddy’s Detroit-Style Pizza in Bloomfield Hills, MI is seeking a Carryout Supervisor to oversee daily carryout operations, ensure accurate and timely order fulfillment, and lead a team of carryout associates. You will train new staff, monitor performance, coordinate with store management, manage scheduling, and uphold health and safety standards to deliver a great customer experience.

The role requires strong customer service, prior supervision in retail or food service, and flexibility to work