Carryout Manager

Buddy; Clarkston (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Buddy carries out operations in Clarkston, MI, seeking a Carry-out Manager to oversee all carry-out duties and drive guest satisfaction and profitability. This full-time leadership role requires strong supervisory abilities and a focus on team performance.

The position involves staff recruitment, scheduling, process optimization, and ensuring service quality while maintaining a safe, clean environment. Proficiency with POS and online ordering tools is essential.

Qualifications

• Minimum of 3 years’ experience in supervisory or management role in the restaurant industry
• Strong leadership skills
• Exceptional communication and people skills
• Proficient in financial management

Responsibilities

• Lead, coach, and mentor the carry-out team
• Recruit, onboard, and orient new carry-out staff
• Schedule shifts to optimize staffing during peak and non-peak hours
• Monitor service quality, food safety, and cleanliness
• Streamline processes to improve order accuracy and speed
• Maintain a safe and sanitary work environment
• Drive customer satisfaction and a welcoming atmosphere
• Track KPIs and collaborate with the GM on budgets
• Implement cost-saving initiatives
• Ensure effective use of POS, online ordering, and delivery tools
• Stay up to date with industry technology trends

Skills

Supervisory experience

Leadership

Communication skills

Financial management

Job description

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Carryout Manager

Full Time Village of Clarkston, MI, US

Job Title: Carry-out Manager

Skills Required:

• Minimum of 3 years’ experience in supervisory or management role in the restaurant industry
• Strong leadership skills
• Exceptional communication and people skills
• Proficient in financial management

Job Overview

The Carry-out Manager oversees all aspects of the carry-out operations at Buddy's, ensuring a high level of customer satisfaction, operational efficiency, and profitability. This role is responsible for managing the carry-out team, optimizing processes, and delivering exceptional guest experience. The Carry-out Manager will maintain a positive work environment, ensuring team collaboration, excellent service, and adherence to company standards.

Key Responsibilities

Leadership & Team Management

• Manage, coach, and mentor the carry-out team
• Assist in the recruitment, onboarding, and orientation of new carry-out staff members
• Schedule and manage shifts to ensure staffing levels during peak and non-peak hours

Operational Excellence

• Monitor carry-out operations to ensure high standards in service, food quality, and cleanliness
• Streamline processes to improve order accuracy, speed of service, and guest satisfaction
• Maintain a safe and sanitary work environment

Customer Experience

• Maintain a high level of customer satisfaction
• Ensure a welcoming and friendly atmosphere
• Monitor and improve the carry-out experience
• Track key performance indicators (KPIs)
• Collaborate closely with the General Manager to create and adjust budgets
• Implement cost-saving initiatives
• Ensure effective use of POS systems, online ordering platforms, and delivery management tools
• Keep up to date with industry technology trends