Carrier Sales Representative

CS Recruiting, a Hirewell company; Orlando (FL); On-site; USD 50,000 - 80,000; Full time

Job summary

CS Recruiting, a Hirewell company, is seeking a Carrier Sales professional in Orlando, FL to onboard and develop carrier relationships, coordinate load coverage, and ensure on-time shipments. You will work with the Customer Sales team to meet deadlines and provide proactive problem solving for carriers and customers.

The role emphasizes accurate self-management, strong communication, and the ability to negotiate rates while maintaining high service levels.

Qualifications

• 6+ months of Carrier Sales experience with a primary focus on FTL freight.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Written/Oral - Effective communication skills, both in speaking and in writing.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Negotiation Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a rate, service, or idea.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Responsibilities

• Carrier Network Development: Onboard new carriers, develop carrier relationships, maintain contacts and files, and offboard as needed.
• Customer Service: Collaborate with Customer Sales to meet deadlines and requirements, ensuring customer and carrier satisfaction.
• Load Coverage: Post freight opportunities, negotiate rates, procure carriers for dedicated opportunities, and convey load requirements to carriers.
• Tracking/Tracing: Proactively check in with carriers, ensure on-time pickups/deliveries, and update the TMS with status times.
• Administrative Support: Assist with POD requests, billing discrepancies, and carrier accessorial requests.

Skills

Accuracy

Communication

Customer focus

Decision making

Interpersonal skills

Negotiation

Time management

Job description

• Carrier Network Development: Onboard new carriers, develop pre-existing carrier relationships, maintain carrier contacts and files, and offboard carriers when necessary.
• Customer Service: Work with Customer Sales team to accommodate customer deadlines and requirements. Problem solve and apply conflict-resolution skills as needed to ensure customer and carrier satisfaction.
• Load Coverage: Post freight opportunities to load boards, receive calls, place outbound calls, negotiate rates, procure carriers for dedicated opportunities, and communicate all load requirements to carriers.
• Tracking/Tracing: Proactively check in with carriers, ensure on-time pickup and delivery, communicate any issues to Customer Sales team, and update Transportation Management System (TMS) with actual pickup and delivery times.
• Administrative Support: Assist Customer Sales team with Proof-of-Delivery (POD) requests, assist Accounting team with billing discrepancies or questions, and review and process carrier accessorial requests as required.

Experience:

• 6+ months of Carrier Sales experience with a primary focus on FTL freight.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Written/Oral - Effective communication skills, both in speaking and in writing.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Negotiation Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a rate, service, or idea.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Compensation Details: This position offers a competitive base salary + commission.