Carrier Sales Representative – Orlando, FL

CS Recruiting; Orlando (FL); Hybrid; USD 45,000 - 65,000; Full time

Job summary

CS Recruiting is seeking a Carrier Sales Representative in Florida. The role focuses on onboarding carriers, maintaining relationships, and ensuring on-time freight delivery within a hybrid work model.

Responsibilities include load coverage, rate negotiation, and proactive tracking, with emphasis on accuracy, communication, and customer-focused problem solving. A base salary plus commission is offered, with growth opportunities within a proactive logistics team.

Qualifications

• 6+ months of Carrier Sales experience with a primary focus on FTL freight.
• High attention to detail and accuracy in work.
• Strong written and oral communication skills.
• Customer-oriented mindset and ability to follow procedures.
• Decision making under deadlines.
• Ability to work with diverse personalities and negotiations.

Responsibilities

• Carrier Network Development: Onboard new carriers, develop pre-existing carrier relationships, maintain carrier contacts and files, and offboard carriers when necessary.
• Customer Service: Work with Customer Sales team to accommodate customer deadlines and requirements. Problem solve and apply conflict-resolution skills as needed to ensure customer and carrier satisfaction.
• Load Coverage: Post freight opportunities to load boards, receive calls, place outbound calls, negotiate rates, procure carriers for dedicated opportunities, and communicate all load requirements to carriers.
• Tracking/Tracing: Proactively check in with carriers, ensure on-time pickup and delivery, communicate any issues to Customer Sales team, and update Transportation Management System (TMS) with actual pickup and delivery times.
• Administrative Support: Assist Customer Sales team with POD requests, assist Accounting with billing discrepancies, and review carrier accessorial requests.

Skills

Carrier Sales

Communication

Customer Service

Negotiation

Time Management

Decision Making

Interpersonal

Tools

TMS

Job description

• Type: Direct Hire
• Job 12216

Our client is a proactive provider of leading-edge logistics, transportation and supply chain management solutions. They are a customer-driven company and strive to provide services that exceed their customer’s expectations. They believe in teamwork, accountability and continually improving their service offerings. Their services include Reverse Logistics, Warehousing, Transportation, Packaging, and Technology solutions. In addition to offering a wide range of supply chain solutions, their thought leadership is unmatched in the greater supply chain. Their philosophy offers flexibility, trust and collaboration with our clients. They aim to provide creative and technology-forward answers to your most pressing business needs. They utilize the latest technology to fulfill your logistical and operational needs.

Carrier Sales Representative

Job Type : Full-time; Hybrid

Responsibilities :

• Carrier Network Development: Onboard new carriers, develop pre-existing carrier relationships, maintain carrier contacts and files, and offboard carriers when necessary.
• Customer Service: Work with Customer Sales team to accommodate customer deadlines and requirements. Problem solve and apply conflict-resolution skills as needed to ensure customer and carrier satisfaction.
• Load Coverage: Post freight opportunities to load boards, receive calls, place outbound calls, negotiate rates, procure carriers for dedicated opportunities, and communicate all load requirements to carriers.
• Tracking/Tracing: Proactively check in with carriers, ensure on-time pickup and delivery, communicate any issues to Customer Sales team, and update Transportation Management System (TMS) with actual pickup and delivery times.
• Administrative Support: Assist Customer Sales team with Proof-of-Delivery (POD) requests, assist Accounting team with billing discrepancies or questions, and review and process carrier accessorial requests as required.

Experience :

• 6+ months of Carrier Sales experience with a primary focus on FTL freight.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Written/Oral - Effective communication skills, both in speaking and in writing.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Negotiation Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a rate, service, or idea.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Compensation Details : This position offers a competitive base salary + commission.