Carrier Sales Rep – Freight Broker (Growth Focus)

MW Logistics; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

MW Logistics is seeking a Carrier Sales/ Freight Broker Representative to drive capacity, maximize margins, and deliver exceptional service within a growing 3PL operation based in Dallas. You will source and negotiate with carriers, manage onboarding via RMIS, and maintain strong carrier relationships across lanes and volumes.

The role requires 2+ years of brokerage or carrier sales experience, proficiency with Microsoft Office, and strong communication skills.

Qualifications

• Bachelor’s degree in Marketing, Logistics, Supply Chain, or related field preferred.
• Minimum 2+ years of brokerage or carrier sales experience required.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Experience with McLeod preferred.
• Excellent written and verbal communication skills with strong phone and email etiquette.
• Strong interpersonal skills and ability to build relationships internally and externally.
• High attention to detail and superior organizational skills.
• Customer-service focused with a strong team-oriented mindset.
• Sense of urgency, flexibility, and assertiveness in a fast-paced environment.
• Ability to multitask, prioritize effectively, and execute with accuracy.
• Quick learner able to give and receive clear instructions.

Responsibilities

• Drive daily and weekly load count, revenue, and margin goals.
• Strategically source, negotiate, and book carriers for available freight.
• Negotiate competitive rates to maximize profitability and develop long-term carrier solutions.
• Build and grow a consistent carrier base aligned to specific lanes and volumes.
• Ensure all carriers complete the RMIS onboarding process and are fully qualified.
• Establish and maintain strong carrier relationships to support future capacity needs.
• Clearly communicate load requirements and confirm drivers have accurate pickup and delivery details.
• Meet departmental and individual profit margin targets.
• Maintain high carrier satisfaction while representing MWL with professionalism and urgency.
• Manage order entry and create orders via systems, phone, and email.
• Follow customer SOPs during booking and dispatching processes.
• Track all shipments per company policy and proactively resolve in-transit issues.
• Provide required performance and operational reporting to management.
• Exercise sound judgment when handling service failures, escalations, or customer concerns.
• Monitor service levels to ensure consistent, high-quality delivery for customers.
• Promote brand awareness with existing carrier partners.
• Follow accessorial approval processes when requesting additional charges.
• Complete special projects and tasks as assigned based on business needs.

Skills

Carrier sales experience

Brokerage experience

Microsoft Office

Phone etiquette

Communication skills

Education

Bachelor’s degree in Marketing, Logistics, Supply Chain, or related field

Tools

McLeod

MS Office

Job description

MW Logistics is seeking a Carrier Sales/ Freight Broker Representative to drive capacity, maximize margins, and deliver exceptional service within a growing 3PL operation based in Dallas. You will source and negotiate with carriers, manage onboarding via RMIS, and maintain strong carrier relationships across lanes and volumes.

The role requires 2+ years of brokerage or carrier sales experience, proficiency with Microsoft Office, and strong communication skills.