Carrier Sales Rep

Zipline Logistics; Columbus (OH); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading logistics company in Columbus, OH, is seeking an Operations Associate responsible for managing transportation services, negotiating rates, and ensuring customer satisfaction. Ideal candidates will have strong communication and problem-solving skills, be detail-oriented, and thrive in a fast-paced environment. This entry-level role offers a salary range of $50,000 to $60,000, with full-time employment prospects.

Qualifications

• Must be detail-oriented and committed to deadlines.
• Solid verbal and written communication skills are essential.
• Ability to work well in a fast-paced environment.

Responsibilities

• Coordinate transportation services for various customers.
• Book and track shipments according to customer requirements.
• Produce strategic solutions to meet shipper and customer needs.

Skills

Attention to detail

Communication skills

Problem-solving skills

Organizational skills

Ability to multitask

Flexibility

Job description

Job Description

In this role, you will be responsible for making and answering phone calls, engaging over email, tracking shipments, negotiating rates, and working with carriers and internal partners through freight situations. As an operations associate, it is most important that you possess attention to detail, communication, and problem‑solving skills. You will be responsible for coordinating transportation services for a variety of customers with different requirements.

Essential Duties and Responsibilities

• Manual data entry of information on a per load basis.
• Responsible for booking and tracking the shipments of goods following customers’ requirements.
• Producing strategic solutions to accommodate shipper and customer needs.
• Quality communication skills through phone, email, and face to face.
• Manually update carrier files and internal databases.
• Reviewing and evaluating carrier qualification information.
• Maintaining pertinent information on partner carriers and their operations.
• Develop basic full truck load rating knowledge.
• Follow individual team goals and processes.
• Understand, follow, and emulate Zipline values.
• Knowledge of geography, transit times, and time zones.
• Problem solving with the customer operations team.
• Load board organization and management.
• Build relationships with individuals within a carrier organization.
• Market knowledge, staying up to date with market fluctuations, recognize past historical trends.
• Provides support to sales, customer operations, accounting, and other operations teams when needed.

Requirements

• Excellent organizational skills.
• Ability to handle multiple tasks.
• Detail oriented, committed to deadlines and have solid verbal and written communication skills.
• Ability to work well on a team and to collaborate across internal teams.
• Willingness to learn.
• Flexibility, empathy, self‑motivated.
• Ability to work in a fast‑paced environment.

Seniority level: Entry level. Employment type: Full time. Job function: Sales and Business Development. Industries: Transportation, Logistics, Supply Chain and Storage.

Location: Columbus, OH. Salary: $50,000.00 - $60,000.00. Post date: 1 month ago.