Carrier Sales

SOAR Transportation Group; Salt Lake City (UT); On-site; USD 45,000 - 75,000; Full time

Job summary

SOAR Transportation Group is seeking a Carrier Sales Representative to engage our network of trucking carriers, negotiate rates, and secure reliable capacity for timely freight movements. You will monitor market pricing, coordinate load movement, and maintain strong carrier relationships.

You will source new carriers, schedule pickups, dispatch drivers, and resolve issues to protect margins. A high school diploma and 1–2 years in sales or carrier-related roles are preferred; strong communication

Qualifications

• High school diploma required; some college preferred.
• 1-2 years in sales, customer service, or carrier sales/brokerage preferred.
• Strong communication, negotiation, and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with specialized transportation or hazmat (preferred).
• Proficient with computer systems and quick to learn new tools.
• Driven, competitive, and committed to continuous improvement.
• Effective multitasker with sound decision-making abilities.

Responsibilities

• Negotiate rates with carriers to maximize profit.
• Source, secure, and schedule carriers to pick up and deliver freight on time.
• Dispatch drivers and provide accurate load details, directions, and requirements.
• Manage carrier issues, resolve problems, and handle accessorials or discrepancies.
• Maintain strong working relationships with carriers, customers, and internal teams.
• Prospect new carriers and grow SOAR Transportation's carrier base daily.
• Track and document available equipment, preferred lanes, and carrier capabilities.
• Review carrier credentials to ensure compliance with company standards.
• Send rate confirmations and verify receipt.
• Communicate capacity needs and opportunities to sales and business development.
• Support new team members and contribute to process improvements.
• Ensure all booked loads are fully covered before end of day.
• Maintain company, employee and customers confidentiality
• Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.
• Ability to work on any SOAR Transportation site or SOAR Transportation customer location site while performing the essential functions of this position.
• Act as a fiduciary of SOAR Transportation.
• Through words and actions support SOAR Transportation's mission, vision, and values; furthermore, actions and decisions will align with organizational guiding principles.
• Follow all work rules as written in the company handbook and company policies and procedures or as communicated by the company Human Resources Department.
• Perform other duties as assigned.

Skills

Sales experience

Communication skills

Negotiation skills

Problem-solving

Deadline-driven

Multitasking

Education

High school diploma

Job description

POSITION SUMMARY

As a Carrier Sales Representative, you will work with our network of trucking carriers and build new partnerships to move freight efficiently and cost-effectively. You'll monitor market pricing, secure reliable capacity, and coordinate the movement of specialized loads.

KEY RESPONSIBILITIES

• Negotiate rates with carriers to maximize profit.
• Source, secure, and schedule carriers to pick up and deliver freight on time.
• Dispatch drivers and provide accurate load details, directions, and requirements.
• Manage carrier issues, resolve problems, and handle accessorials or discrepancies.
• Maintain strong working relationships with carriers, customers, and internal teams.
• Prospect new carriers and grow SOAR Transportation's carrier base daily.
• Track and document available equipment, preferred lanes, and carrier capabilities.
• Review carrier credentials to ensure compliance with company standards.
• Send rate confirmations and verify receipt.
• Communicate capacity needs and opportunities to sales and business development.
• Support new team members and contribute to process improvements.
• Ensure all booked loads are fully covered before end of day.
• Maintain company, employee and customers confidentiality
• Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.
• Ability to work on any SOAR Transportation site or SOAR Transportation customer location site while performing the essential functions of this position.
• Act as a fiduciary of SOAR Transportation.
• Through words and actions support SOAR Transportation's mission, vision, and values; furthermore, actions and decisions will align with organizational guiding principles.
• Follow all work rules as written in the company handbook and company policies and procedures or as communicated by the company Human Resources Department.
• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma required; some college preferred.
• 1-2 years in sales, customer service, or carrier sales/brokerage preferred.
• Strong communication, negotiation, and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with specialized transportation or hazmat (preferred).
• Proficient with computer systems and quick to learn new tools.
• Driven, competitive, and committed to continuous improvement.
• Effective multitasker with sound decision-making abilities.

KPI's - these metrics will be fluid as market conditions move

• Total Calls: 80 calls per day
• Outbound Call Time: Minimum required daily call hours (2 hours) (tracked and reviewed)
• Carrier Offers: 20 offers per day -Future target: 30 offers per day as efficiency and pipeline improve
• Bookings: 10 bookings per day
• Carriers Added: 20 new carriers per day
• BDAT Performance: Maintain a minimum 70% BDAT score (buying freight below DAT benchmarks)

PERFORMANCE MEASUREMENT

• Ability to manage execution of load plans effectively.
• Ability to manage customer account set up as well as the operational aspects of the business.
• Ability to communicate customer requirements and service parameters internally.
• Ability to maintain and increase customer volumes and margins.
• Ability to identify customer transportation needs and effectively sell transportation solutions.
• Ability to identify profitable opportunities.
• Ability to maintain positive relationships with customers and other employees.