CARRIER SALES REP Logistics

SOAR TRANSPORTATION; Chattanooga (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

A logistics company in Chattanooga, TN, is seeking a Carrier Sales Representative to negotiate rates, source new carriers, and ensure timely freight delivery. Responsibilities include maintaining strong relationships with carriers and customers while meeting daily performance KPIs. The ideal candidate should have a high school diploma, sales experience, and strong negotiation and problem-solving skills. This position is critical for optimizing operations and enhancing the company’s carrier network.

Qualifications

• 1-2 years in sales or customer service required.
• Experience with specialized transportation or hazmat preferred.
• Proficient with computer systems and quick to learn new tools.

Responsibilities

• Negotiate rates with carriers to maximize profit.
• Source, secure, and schedule carriers for timely freight delivery.
• Communicate capacity needs to sales and business development.

Skills

Communication skills

Negotiation skills

Problem-solving skills

Multitasking

Decision-making abilities

Education

High school diploma

Some college preferred

Job description

Commission Eligible Position

POSITION SUMMARY

As a Carrier Sales Representative, you will work with our network of trucking carriers and build new partnerships to move freight efficiently and cost-effectively. You’ll monitor market pricing, secure reliable capacity, and coordinate the movement of specialized loads.

KEY RESPONSIBILITIES

• Negotiate rates with carriers to maximize profit
• Source, secure, and schedule carriers to pick up and deliver freight on time
• Dispatch drivers and provide accurate load details, directions, and requirements
• Manage carrier issues, resolve problems, and handle accessorials or discrepancies
• Maintain strong working relationships with carriers, customers, and internal teams
• Prospect new carriers and grow SOAR Transportation’s carrier base daily
• Track and document available equipment, preferred lanes, and carrier capabilities
• Review carrier credentials to ensure compliance with company standards
• Send rate confirmations and verify receipt
• Communicate capacity needs and opportunities to sales and business development
• Support new team members and contribute to process improvements
• Ensure all booked loads are fully covered before end of day
• Maintain company, employee and customers confidentiality
• Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner
• Through words and actions support SOAR Transportation's mission, vision, and values; furthermore, actions and decisions will align with organizational guiding principles.
• Follow all work rules as written in the company handbook and company policies and procedures or as communicated by the company Human Resources Department.
• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma required; some college preferred
• 1–2 years in sales, customer service, or carrier sales/brokerage preferred
• Strong communication, negotiation, and problem-solving skills
• Ability to work in a fast-paced, deadline-driven environment
• Experience with specialized transportation or hazmat (preferred)
• Proficient with computer systems and quick to learn new tools
• Driven, competitive, and committed to continuous improvement
• Effective multitasker with sound decision-making abilities

KPI’s

• Total Calls: 80 calls per day
• Outbound Call Time: Minimum required daily call hours (2 hours) (tracked and reviewed)
• Carrier Offers: 20 offers per day -Future target: 30 offers per day as efficiency and pipeline improve
• Bookings: 10 bookings per day
• Carriers Added: 20 new carriers per day
• BDAT Performance: Maintain a minimum 70% BDAT score (buying freight below DAT benchmarks)