Carrier Sales

Ground Freight Solutions; Granger (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Ground Freight Solutions is seeking a Carrier Sales Representative to join our growing operations team. This role reports to the Director of Truckload Brokerage and ensures quality service by routing, scheduling, and entering shipments while maintaining clear customer communications.

You will collaborate across the organization, monitor shipments for on-time delivery, and support daily duties in a fast-paced logistics environment in Granger, IN.

Qualifications

• High School diploma or equivalent; Bachelor's degree preferred.
• Excellent interpersonal and communication skills.
• Strong organizational and time-management abilities.

Responsibilities

• Route, schedule, and enter shipments per SOPs and TMS.
• Maintain on-time pickup and delivery through shipment tracking.
• Provide courteous phone and email client service.
• Collaborate with team to meet daily operational duties.

Skills

Interpersonal skills

Verbal & written communication

Organizational skills

Time management

Analytical problem solving

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Outlook

Word

Excel

Microsoft Office

Job description

Ground Freight Solutions is seeking a candidate to join our growing team of professionals. The Carrier Sales Representative is responsible for supporting the Ground Freight Solutions Operations group. This position reports to the Director of Truckload Brokerageand will facilitate all operations opportunities. U ltimately, this position will be responsible for quality of service our customers experience ensuring consistent monitoring of shipments and communication with customers. The candidate will support the operations teams in accordance with the company’s overall strategic goals.

The ideal GFS Carrier Sales Representative will ensure all routing, scheduling, and shipment entry of GFS’ customers.The Carrier Sales Representative will accomplish this by following all department SOPs and using our TMS.The Carrier Sales Representative will be a key member of the GFS team and will interact across all organizational levels for GFS business.

Responsibilities Include:

• Courteous phone and e-mail etiquette in order to facilitate client service requests in a thorough and expeditious manner.
• Ensure all freight is routed based on department directives and to meet customer service requirements.
• Work within team to accomplish all department daily duties.
• Tracking of shipments to ensure on time pickup and delivery.

Summary of Experience and Education:

• High School degree or equivalent, Bachelor’s degree preferred

Knowledge, Skills and Abilities:

• Excellent interpersonal skills and the ability to work well with both colleagues and customers.
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Analytical problem-solving capabilities
• Proficient in Microsoft Office (Outlook, Word, and Excel)

Additional Information:

GFS is a Transportation and Logistics brokerage with locations in South Bend, IN and Denver, CO operating in the continental United States and Canada. The Carrier Sales Representative will be expected to aid in the transformational change expected of this organization due to its continual and rapid growth.

Type: Full-time, Exempt

Compensation: Salary Commensurate with Experience + Bonus

Travel: N/A

• GFS is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. GFS does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.