Carrier Sales Representative

STG Logistics; Bensenville (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

STG Logistics in Illinois is seeking a Carrier Sales Representative to source capacity, match the best trucks to loads, and provide excellent service to clients. You will negotiate rates, track drivers, and manage necessary documentation to keep shipments moving smoothly.

This role offers growth in a fast-paced logistics environment with daily carrier communication, performance monitoring, and a focus on on-time deliveries and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 1 year of experience in related logistics or transportation.
• Ability to communicate with credibility and build customer relationships.
• Moderate Excel skills and the ability to learn required software.

Responsibilities

• Manage transportation events and enhance carrier utilization to ensure on-time deliveries and customer satisfaction.
• Manages inbound and outbound documentation for drivers/loads for accuracy.
• Proactively confirm all future orders have all necessary documents and pickup/delivery information in the system.
• Work directly with customers on forward-looking order commitments, to advise when appointments should be made.
• Analyze and assess your carrier portfolio to identify strengths and weaknesses of provider coverage.
• Always think about how to do things better, faster, more efficiently and at a fair cost.
• Responsible for solving the issues and escalating those issues up when needed.
• Research new carriers in the marketplace, generated leads and qualified new carrier relationships.
• Calling carriers daily to determine carrier availability and negotiate the best rates possible.
• Responsible for pending carrier claims.
• Minimize accessorial, addressing them in a timely fashion to increase pod(s) profitability.
• Ensure every load possible is on Macropoint/GPS tracking.

Skills

Communication

Customer relationship building

Experience in logistics

Education

Bachelor's degree or equivalent

Tools

Excel

Job description

STG Logistics ("STG") is a premier provider of managed and extended port-to-door outsourcing services. STG delivers holistic solutions to our customer's supply chain by integrating our best people, premium technology, a nationwide drayage network, intermodal operations, CFS facilities, and warehouse fulfillment locations to provide exceptional logistics services.

Our People Are The Difference. At STG, we're people-first and invested in our team members, ensuring they are the most highly trained, tech-savvy, and customer-centric individuals.

Summary:

The Carrier Sales Representative is responsible for Sourcing capacity finding the best truck for the right load. Provide the best service to our clients while learning to negotiating the best price. Responsible to keep track of driver's progress along routes and handling request and complaints.

What You'll Do:

• Manage transportation events and enhance carrier utilization to ensure on-time deliveries and customer satisfaction
• Manages inbound and outbound documentation for drivers/loads for accuracy
• Proactively confirm all future orders have all necessary documents and pickup/delivery information in the system
• Work directly with customers on forward-looking order commitments, to advise when appointments should be made, utilizing SOPS and data driven statistics
• Analyze and assess your carrier portfolio to identify strengths and weaknesses of provider coverage
• Always think about how to do things better, faster, more efficiently and at a fair cost
• Responsible for solving the issues and escalating those issues up when needed
• Research new carriers in the marketplace, generated leads and qualified new carrier relationships
• Calling carriers daily to determine carrier availability and negotiate the best rates possible
• Responsible for pending carrier claims
• Minimize accessorial, addressing them in a timely fashion to increase pod(s) profitability
• Ensure every load possible is on Macropoint/GPS tracking

What You'll Bring:

• Bachelor's degree or equivalent related work or military experience
• 1 year of experience in related logistics or transportation
• Ability to communicate with credibility and build customer relationships
• Moderate Excel skills and the ability to learn required software

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, geography, and other job-related reasons.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.