Carrier Representative

Final Mile; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

Final Mile in Pittsburgh is seeking a Carrier Representative responsible for providing capacity solutions for truckload shipping needs. You will manage carrier relationships, source capacity, and handle rate negotiations to meet customer requirements.

The ideal candidate should have a Bachelor’s degree in business or logistics, along with experience in sales and an understanding of brokerage markets.

Qualifications

• Bachelor's degree preferred, ideally in logistics or related fields.
• Solid understanding of logistics principles and supply chain behavior.
• 0-3 years of B2B sales/account management experience preferred.

Responsibilities

• Develop strong carrier relationships for high service levels.
• Source daily capacity for customer shipments.
• Manage daily communication with carriers.
• Negotiate rates and enter quotes into the system.
• Develop strategies with carriers for consistent opportunities.

Skills

Carrier relationship management

Capacity sourcing

Rate negotiation

Problem resolution

Education

Bachelor's degree in business, logistics, supply chain, or management

Tools

DAT

Internet Truck Stop

LinkedIn Sales Navigator

Oracle

Microsoft Word

Microsoft Excel

Microsoft OneNote

Job description

The Carrier Representative is responsible for providing capacity solutions to support our customer’s truckload shipping needs. This position handles a wide range of duties including capacity sourcing, rate negotiation and problem resolution.

Essential Job Functions

• Develop strong carrier relationships to ensure high levels of service and communication.
• Source daily capacity utilizing multiple resources (i.e., phone/email, posting boards, etc.) to effectively execute customer shipments.
• Manage daily communication with carrier base, including rate negotiations, shipment requirements, and load tendering.
• Obtain and enter carrier quotes and capacity into the system.
• Initiate any and all tracking integrations (Macropoint, EDI, Project 44, etc.).
• Develop spot and long-term strategies with carriers by identifying their capacity needs and matching those needs with consistent opportunities.
• Must operate within the Truck Brokerage Rules of Engagement.
• Duties, responsibilities and activities may be assigned or changed from time to time.

Minimum Qualifications

• Bachelor's degree in business, logistics, supply chain, or management preferred.
• Solid understanding of transportation and logistics principles, and supply chain network behavior.
• Strong understanding of brokerage markets and cyclical market dynamics.
• Experience with DAT, Internet Truck Stop, and other predictive market resources.
• Experience operating LinkedIn Sales Navigator is strongly preferred.
• Experience within AS300 programs, and Oracle are preferred.
• Experience within Microsoft Word, Excel, and OneNote are preferred.
• 0-3 years of B2B sales and/or account management experience. Preferably within the supply chain industry.
• Self-starter, and ability to work autonomously on accounts from end to end.