Carrier Sales Representative

AFC Worldwide Express, Inc.; Ocala (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

AFC Worldwide Express, Inc. is seeking a Capacity Procurement Executive I to source and develop partner carrier relationships and manage customer loads—from pickup to on-time delivery—while maximizing margins and delivering top-tier service.

Responsibilities include negotiating rates, dispatching carriers, and maintaining strong communication with carriers and internal teams to resolve issues promptly.

Qualifications

• High school diploma or GED required.
• Bachelor’s in Business or related field preferred with focus in supply chain, logistics, or international business.
• Must show drive, assertiveness and dedication to succeed in logistics.

Responsibilities

• Sourcing and developing partner carrier relationships.
• Manage pickup, transit, and on-time delivery to cover customers’ freight.
• Present multiple transportation options to customers.
• Negotiate rates with partner carriers to keep rates competitive.
• Dispatch carriers and update loads in the transportation management system.

Skills

Negotiation

Communication

Relationship-building

Multitasking

Customer service

Flexibility

Deadline pressure

English fluency

Spanish or Eastern European language (

Education

High school Diploma or GED

Bachelor’s Degree in Business or related field

Tools

McLeod TMS

External load boards

Microsoft Office Suite

Job description

Capacity Procurement ExecutiveI

Capacity Procurement ExecutiveI is responsible for sourcing and developing partner carrier relationships. This includes managing both existing and future customer loads - including pickup, transit, and on-time delivery - while maximizing margins and providing exceptional service.

Capacity Procurement Executive I responsibilities and essential job functions include, but are not limited to the following:

• Ensure that customers freight is covered by managing the pickup, transit and on-time delivery
• Present multiple modes of transportation options to your customer base
• Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers
• Dispatch carriers and properly update loads within our transportation management system
• Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise
• Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently
• Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers
• Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover
• Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities
• Always provide exceptional customer service to internal team members, partner carriers and customers

Qualification, Knowledge, Skills, and Abilities:

• High school Diploma or GED
• Bachelor’s Degree in Business or similar field of study with emphasis in:Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred
• Have the drive, assertiveness, passion, and dedication to succeed in the logistics industry
• Ability to multitask in a fast-paced environment with rapidly changing priorities
• Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service
• Strong negotiation, communication and relationship-building skills
• Ability to work flexible schedule
• Willingness to relocate for job advancement a plus
• Previous experience in a full truckload environment a plus
• Previous experience with McLeod or external load boards a plus
• Basic knowledge of the following modes a plus: dry van, expedited, flatbed, oversized loads, refrigerated and intermodal
• Strong communication skills, both written and oral, and inter-personal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
• Proficiency with Microsoft Office Suite
• Ability to read, write, and speak English fluently; Bilingual Spanish or Eastern European languages a plus