Carrier Representative

Bridgeway; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Bridgeway, a leading transporter, seeks a Carrier Account Manager to coordinate shipments between carriers and customers and ensure timely, cost-efficient delivery. You will negotiate rates, track orders, and maintain strong carrier partnerships in a fast-paced team environment.

The role emphasizes excellent communication, organizational skills, and independent work to achieve margin and volume targets while delivering exceptional service.

Qualifications

• Bachelor’s degree in business or related field required.
• Strong written and verbal communication skills.
• Excellent organizational abilities and multitasking.

Responsibilities

• Negotiate freight rates with carriers and establish pricing terms.
• Build and maintain long-term relationships with carrier partners.
• Coordinate shipments to ensure on-time delivery and customer satisfaction.
• Track shipments and communicate status to customers and carriers.
• Maintain a carrier database and select carriers per shipment.
• Optimize routes and methods to reduce costs and improve efficiency.
• Collaborate with sales and operations to support customer needs.
• Analyze market trends and recommend new carriers or methods.
• Provide guidance on best practices and procedures to team members.

Skills

Communication skills

Organizational skills

Education

Bachelor’s degree in business related field

Job description

Bridgeway is a rapidly growing Pittsburgh based company that is already among the country’s largest specialty transportation providers. Join an exciting and dynamic work environment where Team Members work together to deliver world class support to our customers, drivers, agents and carriers. With over a half a million loads annually, and a legacy of service to customers in critical industries, Bridgeway has a history of solving the country’s toughest transportation problems. Join our Team and become the Future of Freight!

About the Position

A Carrier Representative involves working in the transportation industry to deliver goods to clients by coordinating the shipment process between carriers and customers. As a Carrier Account Manager, you will be the main point of contact for our carrier partners, negotiating freight rates, tracking shipments, and ensuring customer satisfaction. You will be responsible for managing multiple carrier partners daily and must have strong organizational and multitasking skills. You should be able to work in a fast-paced environment, have excellent communication and customer service skills, and possess critical thinking and problem-solving abilities. The Carrier Account Manager role requires you to be an effective team player while working independently to meet margin and volume targets. It's your job to ensure the timely delivery of goods and maintain relationships with carrier partners by providing exceptional service.

Responsibilities

• A Carrier Representative negotiates prices with carriers for shipping services.
• They build relationships with carriers to establish long-term partnerships.
• They manage transportation logistics to ensure shipments arrive on time and meet customer expectations.
• They track shipments and maintain communication with carriers and customers throughout the transportation process.
• They develop and maintain a database of carriers to select from for each shipment.
• They optimize shipping routes and methods to reduce costs and increase efficiency.
• They collaborate with other departments within the company, including sales and operations, to ensure customer satisfaction.
• They may analyze market trends and recommend new carriers or transportation methods to stay competitive.
• They may provide training or guidance to other team members on industry best practices and procedures.

Candidate Requirements

• Bachelor’s degree in business related field.
• Excellent written and verbal communication skills
• Exceptional personal organizational skills

The Company provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information, or other categories protected by law.