Carrier Operations Coordinator - Onsite Tempe Logistics

Spot Freight

Tempe (AZ)

On-site

USD 40,000 - 60,000

Full time

5 days ago
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Job summary

Spot Freight in Tempe, AZ is seeking a Carrier Account Coordinator to support the operations of existing accounts, ensuring freight and services arrive safely and on time while meeting customer expectations. This role requires strong communication, a service orientation, and a proactive work ethic.

You will execute day-to-day operations, coordinate with Spot teams, and maintain load information, with emphasis on responsiveness, problem solving, and teamwork to help us continue delivering

Qualifications

  • Bachelor’s degree preferred.
  • 2+ years of customer service experience.

Responsibilities

  • Execute on all day-to-day operations to ensure customer satisfaction, addressing carrier inquiries, and escalating or solving needed load resolution.
  • Ensure consistent operations by following established business processes.
  • Coordinate load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics.
  • Answering incoming calls, auditing load information, and entering load data when booking loads.
  • Tracking and tracing booked shipments, as needed.

Skills

communication skills
Microsoft Office Suite
entrepreneurial spirit
organization
adaptability
decision-making

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Spot Freight in Tempe, AZ is seeking a Carrier Account Coordinator to support the operations of existing accounts, ensuring freight and services arrive safely and on time while meeting customer expectations. This role requires strong communication, a service orientation, and a proactive work ethic.

You will execute day-to-day operations, coordinate with Spot teams, and maintain load information, with emphasis on responsiveness, problem solving, and teamwork to help us continue delivering

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