Carrier Dispatch Coordinator

Ultipro; St. Louis (MO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) with company match

Tuition reimbursement

Grubhub+ membership

PTO

Casual dress code

Life/Disability insurance

Job summary

Ultipro is seeking a Dispatch Coordinator I to proactively source and secure carrier capacity, matching loads with carriers and leveraging data to optimize assignments. You will handle inbound communications, audits, and issue resolution while building lasting carrier relationships to support reliable transportation operations.

The role includes daytime scheduling, with shifts listed, and compensation of $21-$23/hour depending on experience and schedule assignment.

Qualifications

• High school diploma or equivalent; an associate degree is a plus.
• 1–3 years dispatching experience, preferably in logistics.
• Customer service experience is a plus.

Responsibilities

• Source carrier capacity through cold calling and outreach.
• Optimize load assignments using data and carrier scorecards.
• Manage inbound/outbound communications with carriers.
• Investigate and resolve operational issues.
• Build and maintain carrier relationships for dedicated partnerships.
• Support load coverage through planning and execution.
• Assist with payables, costing analysis, and market monitoring.
• Support carrier operations team to ensure reliable performance.
• Additional duties as needed.

Skills

Microsoft Office proficiency

Communication skills

Multi-tasking

Independence

Attention to detail

Customer service

Time management

Adaptability

Transportation industry knowledge

Education

High school diploma or equivalent

Associate degree in business or related field

Tools

Microsoft Office

Job description

Ultipro is seeking a Dispatch Coordinator I to proactively source and secure carrier capacity, matching loads with carriers and leveraging data to optimize assignments. You will handle inbound communications, audits, and issue resolution while building lasting carrier relationships to support reliable transportation operations.

The role includes daytime scheduling, with shifts listed, and compensation of $21-$23/hour depending on experience and schedule assignment.