Carrier CS Rep - Temp-to-Perm + $500 Bonus (Albany)

Kelly; Albany (OR); On-site; USD 21,000 - 29,000; Full time

Job summary

Kelly is seeking a Carrier Customer Service Representative in Albany, Oregon, onsite only. You will handle customer inquiries, follow scripts, and assist internal teams, with room to learn and grow in a dynamic office environment.

This temp-to-perm role offers $17.84 per hour, a Monday–Friday schedule, and initial training periods. No weekend or closing shifts; interviews are conducted on camera.

Qualifications

• High School Diploma or GED is required.
• 2+ years in office or customer service experience.
• Strong verbal and written communication skills.
• Active listening and problem-solving abilities.
• Experience with computer equipment and learning new systems.

Responsibilities

• Assess customer needs and address questions via call or computer system.
• Resolve routine customer issues and elevate complex requests as needed.
• Research contract issues to support related departments.
• Suggest alternative products or services as appropriate.
• Perform customer registrations and system navigation duties.
• Maintain consistent performance and meet deadlines.

Skills

High School Diploma or GED

2+ years experience in an office or CS

Strong verbal and written comms

Active listening

Computer systems aptitude

Problem solving

Education

High School Diploma or GED

Job description

Kelly is seeking a Carrier Customer Service Representative in Albany, Oregon, onsite only. You will handle customer inquiries, follow scripts, and assist internal teams, with room to learn and grow in a dynamic office environment.

This temp-to-perm role offers $17.84 per hour, a Monday–Friday schedule, and initial training periods. No weekend or closing shifts; interviews are conducted on camera.