Carrier AP & Billing Specialist: Settlements & Disputes

Jw Logistics Operations Llc; McKinney (TX); On-site; USD 39,000 - 47,000; Full time

Job summary

Jw Logistics Operations Llc in McKinney, TX is seeking a Carrier AP & Billing Specialist to support carrier settlements, disputes, and customer billing. You will process settlements in Dynamics, handle disputes, and assist with invoice preparation and reconciliation.

The role requires attention to detail, strong organizational skills, and the ability to manage multiple priorities while working with finance, operations, and carriers.

Qualifications

• 2+ years of experience in Accounts Payable, Accounts Receivable, billing, transportation accounting, or a related field.
• Strong attention to detail and the ability to identify and resolve discrepancies.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Excel, including formulas, lookups, sorting/filtering, and data analysis.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while consistently meeting deadlines.
• Comfortable working with large volumes of financial and operational data.
• Strong problem-solving and investigative skills.

Responsibilities

• Create, review, and process weekly carrier settlements with a high level of accuracy.
• Import carrier settlements into Microsoft Dynamics and verify successful processing.
• Monitor and manage the Carrier Disputes inbox, ensuring inquiries are reviewed and resolved promptly.
• Research, investigate, and resolve carrier payment disputes and settlement discrepancies.
• Process and create balance dues and other carrier payment adjustments.
• Work within the Business Center to research and validate carrier disputes, payment information, and supporting documentation.
• Reconcile settlement information against operational and accounting records to identify discrepancies.
• Communicate with carriers regarding payment questions, discrepancies, missing documentation, and settlement issues.
• Maintain accurate documentation related to carrier payments, disputes, and adjustments.
• Identify recurring issues and assist with improving carrier AP processes and controls.
• Assist with the preparation, review, and submission of customer invoices.
• Review billing data for accuracy, completeness, rates, accessorials, and supporting documentation.
• Assist with customer billing portals, including invoice submission, status monitoring, and resolution of rejected or disputed invoices.
• Research billing discrepancies and coordinate with Operations, Accounting, and other departments to resolve issues.
• Assist with billing reconciliations and identify missing or incorrect billing activity.
• Support rate and billing audits to ensure invoices are generated according to customer agreements and established procedures.
• Monitor invoice statuses and assist with follow-up on rejected, held, or otherwise unresolved invoices.
• Assist with billing adjustments, credits, rebills, and other corrections as needed.
• Maintain organized billing records and supporting documentation.

Job description

Jw Logistics Operations Llc in McKinney, TX is seeking a Carrier AP & Billing Specialist to support carrier settlements, disputes, and customer billing. You will process settlements in Dynamics, handle disputes, and assist with invoice preparation and reconciliation.

The role requires attention to detail, strong organizational skills, and the ability to manage multiple priorities while working with finance, operations, and carriers.