CARNIVAL - HR Coordinator

Ismira; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free food onboard

Accommodation onboard

Joining ticket provided

Medical insurance during contract

Contract 6-8 months with vacation

Crew activities

Travel opportunities

Build career on cruise line

Job summary

ISMIRA Agency is actively recruiting for an HR Coordinator to support MSA on Carnival Cruise Line. You will handle crew onboarding, document preparation, and regelarly update CPS/A-Pass while maintaining accurate notices aboard.

The role requires strong English, precision, and a service mindset to assist crew across all administrative tasks and ensure smooth embarkations and transitions.

Qualifications

• Bachelor-level HR qualification or diploma in human resources.
• Ability to communicate clearly in English, written and spoken.
• Strong focus on guest satisfaction and service delivery.
• Excellent organizational, planning and coordination abilities.
• Ability to work under pressure with minimal supervision.

Responsibilities

• Keep CPS and A-Pass systems updated and accurate.
• Ensure sign-ons receive embarkation info and collect paperwork.
• Prepare documents for crew joining their vessel.
• Maintain the Crew Notice Board with current information.
• Send sign-on/off lists to shipboard management on time.
• Prepare seafarer’s manual, agreements and sign-on docs.
• Collect and prepare sign-off documents and assist orientation.
• Handle movement requests from F&B and HSKP teams.
• Coordinate reference letter requests with Hotel Admin Coordinator.
• Respond professionally to team member concerns with empathy.
• Communicate new travel, immigration and customs procedures.
• Ensure all materials from Staff Admin are current and professional.
• Manage ship cabin accommodation and manning lists per regulations.
• Maintain missing employee files and coordinate return.

Skills

Excellent English

Guest focus

Employee relations

Organizational skills

Communication skills

Education

Degree/Diploma in HR

Job description

ISMIRA Agency actively recruiting for position HR Coordinator for Carnival Cruise Line!

The HR Coordinator supports the Manager Staff Administration (MSA) in all administrative functions, assists team members in a friendly and helpful manner, always providing accurate and most up to date information.

Conditions:

• free food and accommodation on board
• First joining ticket is provided by company
• medical insurance provided during the work contract
• contract 6-8 months, followed by 2 months vacation
• Activities for crew
  
• Opportunity to save money and travel while working
• Meet new friends from all over the world
  
• No safety certificates needed
• Great chance to show yourself and build a career

Duties and responsibilities:

• Keep Crew Personnel System (CPS) and A-Pass updated.
• Ensure that all sign ons receive accurate information of their meetings for the embarkation day and collect all necessary paperwork.
• Prepare information and documents needed for team members to be able to join their next assigned vessel.
• Maintain the Crew Notice Board updated with recent and accurate information.
• Send the pre-advise sign off and sign on lists to shipboard management on a timely manner.
• Prepare seafarer’s manual, agreement and all other sign on documents.
• Collect and prepare sign off documents and assist MSA in the sign off orientation.
• Collect, forward and follow up on all movement requests received from F&B and HSKP team members.
• Prepare reference letter requests and coordinate with the Hotel Admin Coordinator.
• Respond to team member’s concern in a considerate, professional and positive manner by showing empathy and listening actively.
• Help communicate new travel, immigration and customs procedures to all team members.
• Responsible to make sure all information and/or forms and any other literature printed by the Staff Admin office is current, correct and professional.
• Manage the ship’s cabin accommodation and manning list based on company regulations, maintain accuracy and control, keep evaluation dates updated.
• Maintain a missing employee file list and coordinate the same to the office or to the team member’s last ship in case of non- receipt after a considerable period of time

Requirements:

• Degree/Diploma (or foreign equivalent) from an accredited university or college in Human Resource
• Min. 1-2 years’ experience as HR Coordinator.
• Excellent English skills in both writing and speech
• Service and detail oriented with a strong guest focus
• Strong focus for employee relations and the ability to support crew members with best business practices according to company’s policy
• Excellent management, organizational and communication skills
• Ability to work under pressure with minimal supervisor
• Age: min. 21 years old

NOTE: Nationalities that we can process:

Last updated: July 4, 2024