Caring Patient Services Specialist - Day Shift

Hawaii Pacific Health; Honolulu (HI); On-site; USD 34,000 - 36,000; Full time

Job summary

Kapi'olani Medical Center for Women and Children in Honolulu seeks a Patient Service Representative to welcome patients, manage clerical tasks and support the front desk. You will interview, register, admit and update medical records while ensuring accurate billing and cash handling.

The role requires high school diploma, basic computer skills, and one year of health care clerical experience; EPIC experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• One year of clerical support experience in a health care setting or related experience.
• Basic medical terminology is preferred.

Responsibilities

• Interview, register, admit and update patients’ medical records.
• Process professional/technical fees and perform cash handling.
• Serve as liaison between patients and staff with strong customer service.
• Perform clerical and reception tasks with accuracy and timeliness.

Skills

Customer service

Clerical support

Communication

Cash handling

Education

High school diploma or equivalent

Tools

EPIC

Job description

Kapi'olani Medical Center for Women and Children in Honolulu seeks a Patient Service Representative to welcome patients, manage clerical tasks and support the front desk. You will interview, register, admit and update medical records while ensuring accurate billing and cash handling.

The role requires high school diploma, basic computer skills, and one year of health care clerical experience; EPIC experience is preferred.