Caribbean Night Operations Manager (Rooms & F&B)

The Westin at Frenchman's Reef; Charlotte Amalie (United States Virgin Islands); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Westin at Frenchman's Reef in St. Thomas is seeking a Night Manager/MOD to oversee all daily operations of Rooms and Food & Beverage, including Restaurant, Lounge, and Room Service.

You will work with other managers to ensure smooth operations, monitor loss prevention, and prepare payroll, budgeting, and schedules. The role requires hands-on floor presence, staff training, guest issue resolution, and ensuring compliance with liquor and health regulations.

Qualifications

• College level reasoning, math, and language skills.
• Two years prior departmental management experience in front office or related disciplines.
• Time management and negotiation skills.
• Ability to manage and lead each discipline of the department independently.
• Ability to manage according to employment and Innkeeper laws of the jurisdiction.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other employees.
• Read, write and speak English fluently.
• Computer experience required.
• No employee will pose a direct threat to the health/safety of self or others.

Responsibilities

• Oversee daily operations of Rooms and F&B.
• Work with other managers to ensure smooth operation.
• Assist in coordinating and monitoring loss prevention in the outlets.
• Prepare wage reports, payroll, revenue, budgeting and employee schedules.
• Assist in menu planning and preparation.
• Ensure compliance with local liquor laws, and health and sanitary regulations.
• Be available to work on floor to assist staff and customers as needed.
• Other duties such as training, cross training, deal with guest complaints, and attend meetings.

Skills

Dept management

Front office

Time management

Negotiation

Leadership

Cash handling

English fluency

Computer skills

Guest communication

Job description

The Westin at Frenchman's Reef in St. Thomas is seeking a Night Manager/MOD to oversee all daily operations of Rooms and Food & Beverage, including Restaurant, Lounge, and Room Service.

You will work with other managers to ensure smooth operations, monitor loss prevention, and prepare payroll, budgeting, and schedules. The role requires hands-on floor presence, staff training, guest issue resolution, and ensuring compliance with liquor and health regulations.